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W

Senior Client Service Manager – Legal Project Management

WSGR

. Identify friction points in legal delivery and spearhead change management initiatives .

Posted 4/23/2026full-timePalo Alto • California, New York • 🇺🇸 United StatesSenior💰 $163,200 - $220,800 per yearWebsite

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Identify friction points in legal delivery and spearhead change management initiatives
  • Act as a key point of contact for client legal operations teams
  • Serve as a lead consultant for partners and clients on scoping, budget engineering, and resource allocation
  • Partner closely with Finance, IT, and Business Development to ensure the LPM function is integrated into the firm’s broader strategic goals
  • Responds to inquiries from attorneys, and administrative departments, and assists with the resolution of issues, and/or forwards to the appropriate person for handling
  • Advises on improvements to team operational processes to increase efficiency and enhance internal client service.

Requirements

What you’ll need
  • Minimum of 7+ years of experience in legal project management, legal operations, or management consulting
  • Bachelor’s degree is required; a J.D., MBA, or PMP certification preferred
  • Experience within an AmLaw 100 firm or a sophisticated in-house legal department is highly preferred
  • Significant experience managing direct reports and leading multi-disciplinary teams
  • Advanced understanding of financial modeling, data visualization tools, and legal tech platforms
  • A proven track record of influencing stakeholders and implementing new processes in a traditional or high-pressure environment
  • Commitment to maintaining the confidentiality and ethical standards required within a premier global law firm.

Benefits

Comp & perks
  • Highly competitive salary
  • Discretionary year-end merit bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
legal project managementlegal operationsmanagement consultingfinancial modelingdata visualizationresource allocationchange managementprocess improvementbudget engineeringstakeholder influence
Soft Skills
leadershipcommunicationproblem-solvingclient serviceteam managementcollaborationconfidentialityethical standardsadaptabilitystrategic thinking
Certifications
J.D.MBAPMP