Bilingual Floating Personal Banker
WSFS Bank
full-time
Posted on:
Location Type: Office
Location: Wilmington • United States
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Salary
💰 $37,440 - $52,800 per year
Job Level
About the role
- Provide products and services to enhance Customer relationships.
- Get to know customers and understand their financial needs.
- Open new accounts and submit loan applications.
- Comply with Bank policies and procedures, as well as regulatory banking requirements.
- Resolve customer service issues and perform account maintenance requests.
- Recommend and promote the Bank’s digital banking services.
- Assist Customers with teller transactions and process various transactions in a timely, efficient, accurate, and friendly manner.
- Engage in a continuous learning environment and participate in training sessions over a 4-6 month period.
Requirements
- High School Diploma or equivalent is required.
- Must have at least one year of face-to-face customer service experience.
- Bilingual in English/Spanish preferred.
- Previous cash handling experience is required.
- Prior sales experience is required.
- Must have a proven ability to work with customers in an enthusiastic manner.
- Previous experience in a retail sales environment is strongly preferred.
- Must have a proven ability for attention to detail.
- Ability to use and learn multiple banking and software programs.
- Must have proven, excellent customer service skills.
- Must have excellent oral and written communication skills.
- Must possess the ability to market Bank products and services.
- One year of previous banking experience preferred.
Benefits
- medical, dental, and vision coverage
- a 401(k) plan
- life, accident, and disability insurance
- flexible spending accounts (FSAs)
- health savings accounts (HSAs)
- wellness programs
- paid parental leave
- military leave
- vacation and other paid time off
- sick leave in accordance with applicable state laws
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash handlingcustomer serviceaccount maintenanceloan applicationsdigital banking servicessales experienceattention to detailbanking experience
Soft Skills
enthusiastic customer interactionexcellent communication skillsproblem resolutionteam collaborationcontinuous learning
Certifications
High School Diploma or equivalent