Bilingual Floating Personal Banker

WSFS Bank

Personal Banker providing products and services to enhance customer relationships for WSFS Bank. Engaging with clients to understand their financial needs and opening new accounts.

Posted 4/16/2026full-timeWilmington • 🇺🇸 United StatesJunior💰 $37,440 - $52,800 per yearWebsite

About the role

Key responsibilities & impact

Provide products and services to enhance Customer relationships.
Get to know customers and understand their financial needs.
Open new accounts and submit loan applications.
Comply with Bank policies and procedures, as well as regulatory banking requirements.
Resolve customer service issues and perform account maintenance requests.
Recommend and promote the Bank’s digital banking services.
Assist Customers with teller transactions and process various transactions in a timely, efficient, accurate, and friendly manner.
Engage in a continuous learning environment and participate in training sessions over a 4-6 month period.

Requirements

What you’ll need

High School Diploma or equivalent is required.
Must have at least one year of face-to-face customer service experience.
Bilingual in English/Spanish preferred.
Previous cash handling experience is required.
Prior sales experience is required.
Must have a proven ability to work with customers in an enthusiastic manner.
Previous experience in a retail sales environment is strongly preferred.
Must have a proven ability for attention to detail.
Ability to use and learn multiple banking and software programs.
Must have proven, excellent customer service skills.
Must have excellent oral and written communication skills.
Must possess the ability to market Bank products and services.
One year of previous banking experience preferred.

Benefits

Comp & perks

medical, dental, and vision coverage
a 401(k) plan
life, accident, and disability insurance
flexible spending accounts (FSAs)
health savings accounts (HSAs)
wellness programs
paid parental leave
military leave
vacation and other paid time off
sick leave in accordance with applicable state laws
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash handlingcustomer serviceaccount maintenanceloan applicationsdigital banking servicessales experienceattention to detailbanking experience

Soft Skills

enthusiastic customer interactionexcellent communication skillsproblem resolutionteam collaborationcontinuous learning

Certifications

High School Diploma or equivalent