WSFS Bank

Business Banking Relationship Manager

WSFS Bank

full-time

Posted on:

Location Type: Office

Location: Wilmington • United States

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Salary

💰 $111,440 - $183,082 per year

About the role

  • Actively identify and pursue new business opportunities through self-generated referrals and an established network of CPAs, attorneys, business brokers, and commercial real estate professionals
  • Conduct client and prospect meetings to assess their financial needs, challenges, and opportunities, tailoring banking solutions to meet their goals
  • Prospect new business relationships and cross sell Bank solutions and services
  • Perform comprehensive financial analysis, including review of financial statements, credit reports, and cash flow projections, to determine creditworthiness
  • Develop and recommend loan structures, repayment schedules, and collateral requirements in alignment with client needs and the bank’s credit policies
  • Negotiate loan terms, ensuring a mutually beneficial agreement while adhering to regulatory and compliance guidelines
  • Manage an active loan portfolio, ensuring compliance with loan terms, polices, and regulatory requirements
  • Conduct regular portfolio reviews to identify risks, monitor payment trends, and address early warning signs of potential issues
  • Collaborate with credit and portfolio management teams to ensure timely renewal of loans and updates to client profiles
  • Serve as the primary relationship manager, deepening client relationships through consistent engagement and cross-selling of banking solutions, including cash management, personal banking, and wealth management solutions
  • Function as the “gatekeeper” for the bank, ensuring clients are aware of and benefit from the full range of banking solutions and services
  • Provide exceptional customer service, proactively addressing client concerns and identifying opportunities to enhance their banking experience
  • Partner with internal teams, including credit administration, operations, portfolio managers, and product specialists, to deliver comprehensive solutions for clients
  • Mentor and coach junior relationship managers, sharing expertise in financial analysis, sales strategies, and client relationship building
  • Assist in training and mentoring new and less experienced small business relationship managers on lending procedures, policies, and regulations, and recommends improvements to procedures and provides functional guidance as needed

Requirements

  • Bachelor’s degree in business or finance preferred, or equivalent experience demonstrated through a combination of work and military experience, and education/training
  • Experienced Business Lender with 5+ years of new business development experience and direct sourcing and prospecting new clients
  • 5+ years of business lending experience in the financial industry along with a proven history of managing relationships, developing new business, sustaining consistent production, and ability to perform in multiple goal categories
  • Demonstrated proficiency in working with key internal resources
  • Must have experience with utilizing a CRM system to manage and monitor progress in sales pipeline toward converting prospects to customers
  • Must have strong knowledge of business lending, consumer lending, and deposit products
  • Must have credit experience, loan structuring, and financial statement analysis
  • Must have proficiency with analyzing applicant financial status, credit, and property evaluation to determine ability and capacity to repay and service debt
  • Basic Knowledge of all applicable Regulations that pertain to this position is required
  • Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures, and related programs
  • Ability to travel within the WSFS Bank footprint
Benefits
  • medical, dental, and vision coverage
  • a 401(k) plan
  • life, accident, and disability insurance
  • flexible spending accounts (FSAs)
  • health savings accounts (HSAs)
  • wellness programs
  • paid parental leave
  • military leave
  • vacation and other paid time off
  • sick leave in accordance with applicable state laws
  • paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial analysisloan structuringcredit analysiscash flow projectionsbusiness lendingconsumer lendingdeposit productsportfolio managementCRM systemsregulatory compliance
Soft Skills
relationship managementcustomer servicementoringcoachingcommunicationnegotiationproblem-solvingcollaborationsales strategiesengagement