Medical Front Office Coordinator

WSAudiology

Client Experience Specialist at HearUSA providing support and customer service in modern hearing care. Managing client schedules and assisting with hearing aid inquiries and service.

Posted 6/27/2026full-timeSterling Heights • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Maintain client charts and ensure information is up to date
Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
Manage clinic schedule to ensure efficient and expedient patient care
Enter stock and custom orders, perform weekly inventory audit
Maintain detailed and accurate records of cash and bank deposits
Maintain a clean, inviting, and friendly environment
Assist with basic hearing aid troubleshooting and cleaning

Requirements

What you’ll need

High School Diploma or equivalent
Experience in customer service and office administration
Excellent oral and written communication skills
Proficiency with computers including scheduling software and MS Office
Strong multi-tasking, organization, and time-management skills

Benefits

Comp & perks

Attractive compensation package with monthly bonus opportunities
Onboarding, comprehensive benefits, paid holidays
PTO, 401k with match, Health & Wellness programs
Mentorship and professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer serviceoffice administrationscheduling softwareMS Officeinventory auditrecord keepinghearing aid troubleshootingcash management

Soft Skills

oral communicationwritten communicationmulti-taskingorganizationtime managemententhusiasmfriendliness

Certifications

High School Diploma