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Scheduling & Sales Specialist
WSAudiologyInside Sales Specialist for HearCANADA helping clients with hearing health appointments. Responsible for driving sales through established leads while delivering exceptional customer service.
About the role
Key responsibilities & impact- Support sales targets by contacting prospective clients to book an appointment with a hearing care professional in one of our many clinics across Canada
- Identify client needs and new sales opportunities, introduce promotions, and book hearing care appointments
- Meet and exceed daily Key Performance Indicators (KPIs) and overall targets while ensuring each interaction is consistent with standards of HearCANADA
- Participate in daily/weekly team meetings to share feedback and practice sales skills
- Maintain a high-volume calling plan and update all pertinent client information in appointment system (CRM)
- Communicate and work effectively with clinic teams to maximize booking schedules
Requirements
What you’ll need- 1+ years experience in inside sales or high-volume appointment scheduling
- Health industry experience is considered an asset
- Able to exercise empathy and lead the conversation to obtain client bookings with individuals experiencing hearing loss
- Preference given to candidates who are demonstrably bilingual (English, French)
- Highly motivated and goal-driven to exceed KPIs
- Prior experience with CRM systems, and willing to learn new software and tools
- Strong integrity, professionalism, and work ethic
- Ability to work independently
- Showcases our values of innovation, passion for positive impact, and working as a team to go above and beyond
Benefits
Comp & perks- Benefits (health, dental, vision) starting on day one of hire
- RRSP with employer matching program
- Generous time off policies including attractive paid vacation programs
- 7 paid personal days per year
- 1 paid volunteer day per year
- Education assistance program
- LinkedIn learning access
- Mentorship
- Professional development opportunities
- Remote work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inside salesappointment schedulingclient needs assessmentsales skillsKPI achievement
Soft Skills
empathycommunicationmotivationgoal-drivenintegrityprofessionalismwork ethicindependenceteamwork