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Scheduling & Sales Specialist
WSAudiologyInside Sales Specialist for HearCANADA helping clients with hearing health appointments. Responsible for driving sales through established leads while delivering exceptional customer service.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
inside salesappointment schedulingclient needs assessmentsales skillsKPI achievement
Soft Skills
empathycommunicationmotivationgoal-drivenintegrityprofessionalismwork ethicindependenceteamwork
Tools & Technologies
CRM systems
Industry Keywords
health industryhearing lossclient bookings
About the role
Key responsibilities & impact- Support sales targets by contacting prospective clients to book an appointment with a hearing care professional in one of our many clinics across Canada
- Identify client needs and new sales opportunities, introduce promotions, and book hearing care appointments
- Meet and exceed daily Key Performance Indicators (KPIs) and overall targets while ensuring each interaction is consistent with standards of HearCANADA
- Participate in daily/weekly team meetings to share feedback and practice sales skills
- Maintain a high-volume calling plan and update all pertinent client information in appointment system (CRM)
- Communicate and work effectively with clinic teams to maximize booking schedules
Requirements
What you’ll need- 1+ years experience in inside sales or high-volume appointment scheduling
- Health industry experience is considered an asset
- Able to exercise empathy and lead the conversation to obtain client bookings with individuals experiencing hearing loss
- Preference given to candidates who are demonstrably bilingual (English, French)
- Highly motivated and goal-driven to exceed KPIs
- Prior experience with CRM systems, and willing to learn new software and tools
- Strong integrity, professionalism, and work ethic
- Ability to work independently
- Showcases our values of innovation, passion for positive impact, and working as a team to go above and beyond
Benefits
Comp & perks- Benefits (health, dental, vision) starting on day one of hire
- RRSP with employer matching program
- Generous time off policies including attractive paid vacation programs
- 7 paid personal days per year
- 1 paid volunteer day per year
- Education assistance program
- LinkedIn learning access
- Mentorship
- Professional development opportunities
- Remote work