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CRM Engineer
WRS HealthCRM Engineer focusing on AI-powered workflows and customer engagement for healthcare solutions at WRS Health. Leading design and implementing intelligent systems enhancing marketing and sales processes.
Tech Stack
Tools & technologiesJavaScriptPythonSQL
About the role
Key responsibilities & impact- Design, build, and optimize AI-driven marketing and sales workflows within HubSpot CRM
- Develop autonomous AI agents and chains of agents to automate customer engagement, lead qualification, follow-up, and internal sales operations
- Architect CRM automation that improves efficiency across the entire customer lifecycle
- Analyze customer and marketing data to uncover insights that improve campaign performance and sales conversion
- Collaborate with Marketing, Sales, Product, and Executive teams to implement data-driven growth strategies
- Design and maintain CRM data models, integrations, and reporting dashboards
- Build predictive models and AI solutions that improve lead scoring, segmentation, and customer retention
- Evaluate and implement emerging AI technologies that enhance CRM capabilities
- Ensure CRM data integrity, governance, and best practices
- Monitor automation performance and continuously optimize AI workflows
Requirements
What you’ll need- Bachelor's degree or higher in Engineering, Computer Science, Data Science, or Artificial Intelligence
- Formal training or certifications in Artificial Intelligence and Data Science
- Expert-level experience with HubSpot CRM
- Strong background in CRM architecture and workflow automation
- Experience building AI agents and multi-agent systems
- Knowledge of LLMs, prompt engineering, and AI orchestration frameworks
- Strong data science and analytics experience
- Experience creating automated marketing and sales processes
- Strong understanding of customer lifecycle management
- Experience with marketing attribution, campaign analytics, and lead management
- Excellent SQL and data analysis skills
- Strong analytical, troubleshooting, and problem-solving abilities
- Ability to translate business requirements into scalable technical solutions
- Preferred: Experience with Python or JavaScript
- Preferred: Experience integrating APIs and third-party SaaS platforms
- Preferred: Familiarity with HubSpot Operations Hub
- Preferred: Experience with vector databases, Retrieval-Augmented Generation (RAG), and AI orchestration platforms
- Preferred: Knowledge of sales enablement technologies
- Preferred: Experience implementing AI-powered CRM solutions in healthcare or SaaS organizations
- Preferred: Understanding of customer journey mapping and revenue operations (RevOps)
Benefits
Comp & perks- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
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Hard Skills & Tools
Artificial IntelligenceData ScienceCRM ArchitecturePredictive ModelingSQLCampaign AnalyticsLead ManagementPythonJavaScriptAPI Integration
Soft Skills
Analytical Problem-SolvingCollaborationTroubleshooting
Certifications
Artificial Intelligence CertificationData Science Certification