Billing Specialist

• Prepare and submit clean, accurate claims to insurance companies via electronic systems, mail, or fax.
• Respond to inquiries from providers, staff, and insurance companies regarding billing concerns.
• Identify, troubleshoot, and resolve billing discrepancies or complaints.
• Review accounts and recommend next steps to the Billing Team Lead for resolution or escalation.
• Perform collection activities including follow-ups, claim corrections, and resubmissions to third-party payers.
• Process insurance payments and maintain accurate daily deposit records.
• Generate and maintain daily, weekly, and monthly billing and collection reports.
• Participate in mandatory monthly staff meetings.
• Maintain strict confidentiality of patient health information and ensure full compliance with HIPAA regulations.

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