Enterprise AI Transformation Lead

Writer

AI transformation lead partnering with Fortune 100 accounts driving AI adoption at WRITER. Architecting change and delivering measurable P&L impact for enterprise clients.

Posted 4/14/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $174,000 - $220,100 per yearWebsite

About the role

Key responsibilities & impact

Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
Scale transformation best practices by producing and 'processifying' decks, frameworks, and communications for the wider team

Requirements

What you’ll need

5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own

Benefits

Comp & perks

Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k

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Hard Skills & Tools

strategic account managementtransformation consultingchange managementstrategic thinkingP&L impact analysiscross-functional program managementcustomer needs assessmentROI deliveryAI adoptionprocess development

Soft Skills

executive presencecommunication skillsleadershipactive listeningconflict resolutioncuriosityrelationship buildingpresentation skillsstrategic visioningteam orchestration