Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment

Requirements

Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
A relentless drive to Connect with customers and internal teams, Challenge the status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonAPIssolutions architecturetechnical consultingtechnical account managementgenerative AIcomplex technical solutionsscalable processesdocumentationworkflows

Soft Skills

communicationexecutive presencesimplifying complex conceptscustomer engagementinnovationbuilder's mindsetpassion for emerging technologiesexperimentationlearningiteration