Staff Site Reliability Engineer

Writer

. Use and build AI native approaches for operational tasks and infrastructure management and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment .

Posted 3/27/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $157,700 - $277,800 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDistributed SystemsDockerGoGoogle Cloud PlatformGrafanaJavaKubernetesPrometheusPythonTerraform

About the role

Key responsibilities & impact

Use and build AI native approaches for operational tasks and infrastructure management and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment
Design and implement scalable, fault-tolerant infrastructure AI solutions on public cloud providers (AWS, GCP, Azure) to support WRITER's rapidly expanding, high-traffic AI platform
Own the reliability, performance, and efficiency of WRITER’s core services, defining and upholding stringent Service Level Objectives (SLOs) and Error Budgets
Own the observability stack for monitoring, logging, and alerting systems to ensure rapid detection of issues across our complex distributed systems
Lead incident response, post-mortems, and root cause analyses, applying learnings to proactively prevent future outages and build a more resilient system architecture
Collaborate closely with product and engineering teams, providing expert guidance on system design for reliability, performance, and scalability from conception through launch

Requirements

What you’ll need

A solid 7+ years of experience in Site reliability engineering, DevOps, Production engineering, Cloud platform or a similar role focused on building and operating large-scale, high-availability production systems
Deep expertise with cloud platforms (AWS strongly preferred), containerization technologies like Docker and Kubernetes, and Infrastructure-as-Code tools such as Terraform
Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems
Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams
A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability

Benefits

Comp & perks

Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonGoJavaSite reliability engineeringDevOpsProduction engineeringCloud platformContainerizationInfrastructure-as-CodeMonitoring and logging

Soft Skills

CommunicationCollaborationProblem-solvingOwnershipAccountabilityInnovative solutionsRelationship buildingCross-functional teamworkProactive identification of weaknessesChallenging the status quo