WRA, Inc.

Operations

• Serve as the primary internal point of contact for our managed IT services provider
• Participate in regular check-ins, planning meetings, and project reviews
• Translate technical recommendations into clear, actionable guidance
• Ensure IT priorities are aligned with organizational needs
• Lead IT-related initiatives from discovery through rollout
• Develop project plans, track timelines, and manage dependencies
• Coordinate internal stakeholders, testing, training, and adoption
• Monitor support queues, service levels, and vendor responsiveness
• Ensure systems remain reliable, secure, and well-documented
• Identify and remove internal barriers that slow down IT initiatives
• Proactively communicate technology changes and upcoming initiatives
• Ensure staff understand impacts, timelines, and expectations
• Develop documentation and internal guidance materials
• Oversee software licensing, renewals, contracts, and vendor relationships
• Coordinate procurement and ensure tools remain aligned with business needs
• Evaluate technology solutions that improve organizational effectiveness
• Coordinate onboarding and offboarding technology processes
• Maintain inventory of hardware and software assets
• Manage procurement, lifecycle tracking, and audits
• Improve processes through documentation and automation

IT Operations Manager

• Lead strategy execution
• Provide operational leadership & systems ownership (outside of HR and Finance)
• Strengthen growth alignment & leadership
• Guide technology & strategic initiatives
• Serve as an Executive leader

Vice President of Operations – Strategic Growth

Engineer

• Support projects focused on water resources—particularly riverine and wetland systems
• Gain hands-on exposure across a range of project types and phases, including planning, design, and construction
• Work from WRA's San Diego office approximately three days per week, with the option to work remotely up to two days per week
• Participate in approximately three to four site visits over the course of the internship

IT Operations Manager

Vice President of Operations – Strategic Growth

Restoration Engineer Intern