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About the role
Key responsibilities & impact- Supporting recurring manual reporting processes and operational workflows to ensure timely and accurate delivery
- Scheduling meetings, user interviews, pilot activities, and stakeholder check-ins
- Tracking project action items, timelines, and follow-up tasks to help initiatives stay organized
- Assisting with meeting preparation, note-taking, agenda management, and documentation updates
- Gathering and organizing feedback from surveys, NPS responses, user conversations, and adoption efforts
- Supporting recurring Product team communications, newsletters, and internal updates
- Repurposing existing content such as presentations, webinars, and documentation into FAQs, internal communications, and social media content
- Maintaining organized records, documentation, and project resources
- Supporting cross-functional coordination with teams across the organization and external partners
- Helping the Product team identify opportunities to improve processes and operational efficiency
Requirements
What you’ll need- Strong organizational skills and exceptional attention to detail
- Excellent written and verbal communication skills
- The ability to manage multiple tasks and priorities simultaneously
- A proactive attitude and willingness to take ownership of administrative and coordination responsibilities
- Comfort working in tools such as the Google suite of products, Miro, Jira, Confluence, Asana, or similar collaboration platforms
- The ability to work independently while collaborating effectively with others
- Strong problem-solving skills and a willingness to learn new systems and processes
- 1-2 years of applicable experience
- A high school diploma or equivalent
Benefits
Comp & perks- Unlimited PTO
- Extended Holiday break (Winter)
- Flexible schedules
- Work from anywhere options*
- 100% paid parental leave
- 401(k) matching
- Medical, Dental, Vision, Life, Pet Insurance
- Sponsored life insurance
- Short Term Disability insurance and additional voluntary insurance
- Annual Class Pass Credits and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizational skillsattention to detailwritten communicationverbal communicationtask managementproactive attitudeownershipproblem-solving skillscollaborationwillingness to learn
Certifications
high school diplomaequivalent
