Senior IT Engineer

Wpromote

Senior IT Engineer responsible for managing IT systems and support for Wpromote. Leading projects and providing in-office technical leadership to enhance operational efficiency.

Posted 5/20/2026full-timeLos Angeles • California • 🇺🇸 United StatesSenior💰 $75,000 - $90,000 per yearWebsite

Tech Stack

Tools & technologies

DNSJamfMacOS

About the role

Key responsibilities & impact

Leading the administration and architecture of Google Workspace, MDM (Iru), and identity platforms (Rippling, Google Workspace), ensuring the systems that power the company run securely, efficiently, and at scale
Taking strategic direction from the Director of IT and own technical projects end-to-end. Define the path forward, drive execution, surface blockers proactively, and communicate progress clearly
Serving as the senior point of escalation for Tier 2 and Tier 3 issues, partnering with the Senior IT Specialist to resolve technical challenges that fall outside their current scope
Applying AI tools and automation to deliver measurable improvements in team efficiency, cost savings, and process optimization
Delivering hands-on, in-office support and serving as a senior IT presence at the El Segundo headquarters, ensuring continuity of coverage and a high-quality experience for in-office employees and guests
Contributing to day-to-day ticket queue coverage alongside the team, analyzing trends and root causes to proactively eliminate recurring issues. Model a standard of responsiveness, quality, and professionalism that reflects IT's commitment to service excellence
Supporting Rippling IAM provisioning rules, app integrations, and access governance, ensuring secure and efficient onboarding and offboarding across the company
Developing and maintaining technical documentation, runbooks, and internal knowledge resources that empower the team and create operational resilience.

Requirements

What you’ll need

4+ years of hands-on IT engineering experience in a professional environment, with a track record of owning systems and technical projects end-to-end
Deep expertise in Apple/Mac environments, including macOS configuration, troubleshooting, and lifecycle management
Advanced Google Workspace administration experience, including directory management, group structure, security policies, shared drives, and integrations
Hands-on experience supporting Mac-first, Google-centric environments at scale, with the ability to navigate complexity across systems, integrations, and end-user needs
Hands-on MDM platform experience (Jamf, Mosyle, Kandji, or equivalent), covering device enrollment, configuration profiles, compliance policies, and fleet health
SSO and identity platform experience, including Okta, Rippling, or similar identity providers, with working knowledge of provisioning, authentication, and access governance
Exposure to SOC 2 or similar compliance frameworks, with an understanding of how IT supports security and audit readiness
Demonstrated use of AI tools to drive measurable outcomes, with specific examples of time savings, cost reduction, or process efficiency
Strong communicator with the ability to take direction, drive technical work autonomously, surface blockers early, and partner effectively across the team
The ability to operate with 70%+ autonomous decision-making on technical matters and brings sound judgment to systems-level architecture and design choices.
Direct working knowledge of A/V and conference room technology troubleshooting experience (Google Meet, displays, microphones, soundbars)
Strong networking and documentation skills, including Wi-Fi/VPN/DNS troubleshooting and clear technical writing
Security awareness, including familiarity with FileVault, MFA, MDM compliance, and endpoint protection best practices

Benefits

Comp & perks

Unlimited PTO
Extended Holiday break (Winter)
100% paid parental leave
401(k) matching
Medical, Dental, Vision, Life, Pet Insurance
Sponsored life insurance
Short Term Disability insurance and additional voluntary insurance
Annual Class Pass credits and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Google Workspace administrationMDM (Iru, Jamf, Mosyle, Kandji)macOS configurationtroubleshootinglifecycle managementSSO and identity platform experienceprovisioningauthenticationaccess governanceAI tools application

Soft Skills

strong communicatorautonomous decision-makingproblem-solvingteam collaborationtechnical writingresponsivenessprofessionalismservice excellenceproject ownershipstrategic direction