Use product telemetry, analytics, and customer feedback to define priorities and validate roadmap decisions.
Partner with Product and Engineering leads to ensure each initiative is justified by measurable data such as usage trends, customer outcomes, or revenue impact.
Translate product strategy into clear technical milestones and delivery plans.
Track engineering progress using Agile tools (e.g., Jira, Confluence) and maintain visibility into scope, risks, and timelines.
Define and monitor KPIs (velocity, on-time delivery, quality metrics) to ensure engineering work aligns with company objectives.
Act as the bridge between Customer, Product, Engineering, Sales, and Support to maintain shared understanding of priorities and timing.
Lead communication and status reporting for internal stakeholders and executives, using data-driven updates that highlight customer and business outcomes.
Identify bottlenecks across the delivery process and drive continuous improvement using retrospectives and metrics.
Implement scalable frameworks for estimation, risk management, and dependency tracking across multiple teams.
Leverage win–loss insights, support feedback, and field data to ensure features directly improve customer experience and market competitiveness.
Partner with Customer Success to quantify adoption, retention, and satisfaction improvements tied to product releases.
Coordinate with engineering management to ensure optimal team capacity and prioritization.
Balance short-term delivery pressure with long-term product scalability and technical excellence.

Requirements

5+ years in Technical Program or Product Management within a software or SaaS environment (streaming experience preferred).
Proven ability to use data and telemetry to drive decisions and measure results.
Experience managing Agile development lifecycles and working closely with engineering teams.
Strong analytical mindset with the ability to define KPIs, interpret trends, and make recommendations grounded in evidence.
Excellent communication skills across technical and business audiences; able to translate between product vision and engineering execution.
Technical fluency in APIs, SDKs, and modern cloud infrastructure.
Familiarity with streaming technologies such as HLS, WebRTC, RTMP or SRT.
Leadership experience driving accountability and alignment across multiple teams.

Benefits

Competitive base salary: $70,000 – $120,000
Generous Paid Time Off
Medical, Dental, and Vision insurance (effective Day 1)
401(k) with strong company match
Dependent Care FSA
Employer-paid Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Paid Parental Leave
Short-Term and Long-Term Disability
Training & Development opportunities
Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Agile developmentKPI definitiondata analysistelemetryAPIsSDKscloud infrastructurestreaming technologiesHLSWebRTC

Soft skills

analytical mindsetcommunicationleadershipcollaborationproblem-solvingstakeholder managementprioritizationadaptabilitystrategic thinkingcontinuous improvement