Medical Receptionist – Administrative Assistant
WOW Remote Teams
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Handle inbound and outbound patient phone communications professionally and empathetically
- Guide patients through intake processes and follow-up communications
- Collect and organize required documentation and patient information
- Update and maintain electronic health records accurately and efficiently
- Coordinate and communicate with healthcare providers regarding patient matters
- Perform backend administrative tasks to support clinic operations
- Ensure patient inquiries are resolved promptly and thoroughly
- Maintain confidentiality and professionalism in all interactions
Requirements
- Advanced English proficiency, both written and spoken
- Clear communication skills for phone interactions
- Experience in administrative or receptionist roles
- Strong organizational and multitasking abilities
- High level of empathy and professionalism
- Proactive attitude and solution-oriented mindset
- Previous experience in healthcare or medical administrative roles preferred
- Familiarity with Electronic Health Record (EHR) systems
- Experience managing patient communications and documentation
- Ability to handle sensitive information with discretion
- Strong attention to detail
Benefits
- Full-time position
- 100% remote work environment
- Opportunity to grow within a healthcare-focused organization
- Meaningful role supporting patient care and provider coordination
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Electronic Health Record (EHR) systemsadministrative taskspatient documentation
Soft Skills
advanced English proficiencyclear communication skillsstrong organizational abilitiesmultitasking abilitiesempathyprofessionalismproactive attitudesolution-oriented mindsetattention to detail