WOW Remote Teams

Virtual Administrative Assistant

WOW Remote Teams

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Node.js

About the role

  • Act as the primary point of contact, receiving and processing service requests from both new and existing clients through various channels.
  • Efficiently schedule and coordinate landscaping and mowing services, assigning field teams according to geographic location and availability.
  • Meticulously manage and update the master service calendar to prevent scheduling conflicts and ensure timely job completion.
  • Proactively communicate with clients and field personnel, sending service confirmations and reminders.
  • Monitor the status of all active jobs, track completions, and promptly address delays or necessary rescheduling.

Requirements

  • Proven experience in a customer support, scheduling, or administrative role.
  • Exceptional verbal and written communication abilities, with a professional and courteous demeanor.
  • Demonstrated capability in calendar management and task coordination.
  • Must be highly organized, detail-oriented, and skilled at prioritizing multiple tasks simultaneously.
  • Practical familiarity with standard scheduling or CRM platforms (e.g., Google Calendar, Microsoft Excel, or similar software).
  • Previous experience within a service-oriented business, such as landscaping or home services, is a strong advantage.
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