Operations

• Ensure the smooth, efficient, and strategic execution of creative projects from conception through delivery
• Optimize workflows, resource allocation, and production timelines within the creative team
• Work closely with cross-functional leaders to drive operational excellence, process improvement, and team collaboration
• Manage daily operations of the creative team, including timeline development, project prioritization, and resource planning
• Partner with the Director of Creative Operations to implement scalable production workflows, tools, and best practices
• Act as a liaison between creative, marketing, and other departments to align on project goals, deliverables, and schedules
• Oversee intake, briefing, and trafficking of creative requests to ensure clarity, accuracy, and feasibility
• Maintain an organized project management system for tracking progress, dependencies, and milestones
• Lead post-project evaluations to refine processes and measure creative performance against KPIs
• Support team capacity planning and freelance/vendor management
• Foster collaboration and accountability across creative producers, designers, writers, and marketing stakeholders
• Partner with finance and procurement to manage budgets, estimates, and vendor contracts for creative production.

Creative Operations Manager

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