Claims Coordinator I

Worthington Enterprises

Claims Coordinator providing administrative and clerical services related to Customer Claims functions at Wells Enterprises. Ensuring effective financial and administrative operations while complying with policies and procedures.

Posted 4/23/2026part-timeLe Mars • Iowa • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Under general supervision, provide financial, administrative and clerical services related to Customer Claims functions to ensure effective, efficient and accurate financial and administrative operations while complying with established policies and procedures
Responsible for gathering, researching, and accessing relevant documentation to support account specific claims/deduction data in an accurate and timely manner.
Responsible for resolving and settling claims within established corporate policies, procedures and practices in an accurately and timely manner.
Responsible for monitoring data for approved customer spending programs and direct payment. Flag and report any inconsistencies to management.
Analyze and process customer post audits for assigned accounts. This includes validation by using a variety of software application and resources to substantiate findings.
Responsible to calculate and process program rebates on a monthly, quarterly and/or annual basis for assigned accounts and end user contracts, ensuring payments are accurate and paid within established turnaround time.
Communicate customer driven behaviors and trends causing increased claims activities and invalid deduction.
Continually provide feedback to improve policies, practices and procedures.
May serve as a resource to assist other team members by cross-training, answering questions, providing solutions, and/or serving as back up as needed.

Requirements

What you’ll need

Associates Degree, in Accounting, Business or Related field or equivalent work experience.
Prefer 1-3 years of related customer service or financial administrative support experience.
Knowledge - Proficient with Microsoft Office; intermediate skills with Microsoft Excel and prefer experience with Oracle applications.
Skills - Excellent organizational skills coupled with strong communication and customer service skills. Accurate and effective problem solving/analytical skills. A strong eye for detail. Possess skills to handle stress, negotiate, and manage conflict.
Abilities - Ability to multi-task, work independently and determine priorities. Must be adaptable, proactive and able to respond quickly to departmental demands. Ability to work well within a close-knit team environment and work in a cross-functional work environment.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial servicesadministrative servicesclaims processingdata analysisprogram rebate calculationproblem solvinganalytical skills

Soft Skills

organizational skillscommunication skillscustomer service skillsattention to detailstress managementnegotiation skillsconflict managementadaptabilityproactivityteamwork

Certifications

Associates Degree in AccountingAssociates Degree in Business