Wormhole

Production Engineer

• Act as first responder and incident commander during production incidents
• Lead incident triage, root cause analysis, and retrospective documentation
• Build detailed incident timelines and preventative runbooks
• Respond to incidents related to: performance issues, CCQ failures or degraded throughput, observability pipeline outages, and core Wormhole products
• Deliver remediation recommendations and implement approved fixes
• Improve reliability and uptime across all Wormhole services
• Strengthen observability, monitoring, and alerting systems
• Harden infrastructure for security and operational resiliency
• Enhance deployment workflows and reduce operational friction
• Lead incident response, analysis, and continuous improvement
• Support operational tooling used by engineering, DevOps, and validator partners

Crypto Production Engineer