Attendance Performance Manager

Worldwide Flight Services (WFS)

Attendance Performance Manager overseeing attendance compliance, discipline, and workforce reporting for Worldwide Flight Services’ airport operations. Supporting HR, supervisors, and managers across Houston’s air cargo and ground-handling services.

Posted 8/19/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing employee attendance records, compliance with labor laws, and implementing disciplinary procedures. Proficient in HRIS and workforce management systems, with strong analytical skills to monitor attendance trends and develop incentive programs.

Highest-signal resume keywords

HRIS ProficiencyAttendance ManagementDisciplinary ProceduresAnalytical SkillsUnion Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Attendance TrackingData AnalysisRecord-KeepingCompliance TrackingMicrosoft OfficeAdobeSharePointExcelWordOutlook

Soft Skills

Organizational SkillsAttention to DetailEffective Communication

Tools & Technologies

AODTimekeeping SystemsWorkforce Management Systems

Industry Keywords

Labor LawsEmployee RelationsAttendance PoliciesFMLACorrective Actions

About the role

Key responsibilities & impact

Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage in AOD
Administer and update the organization’s attendance point system
Monitor attendance trends and identify patterns of concern or policy violations
Partner with HR and leadership to address attendance issues proactively
Develop attendance incentive programs
Enforce attendance and conduct policies through consistent disciplinary actions
Issue and track corrective actions, including verbal, written, final, and escalated termination measures
Document disciplinary actions in accordance with company policies and employment laws
Obtain HR approval for disciplinary procedures related to attendance incidents
Ensure compliance with company policies, labor laws, and regulatory requirements
Audit attendance records and disciplinary actions for accuracy and consistency
Partner with HR to process FMLA and accommodation requests
Ensure on-the-job injuries are coded appropriately in the system
Create attendance tracking methods and monitor disciplinary next steps
Generate reports on attendance metrics, point-system status, and disciplinary actions
Analyze data and recommend improvements to leadership
Serve as a subject matter expert on attendance policies and disciplinary procedures
Train supervisors and managers on attendance tracking systems and disciplinary processes
Address employee inquiries regarding attendance, points, and corrective actions
Collaborate with HR on escalated employee relations issues

Requirements

What you’ll need

Minimum three (3) years of experience in Operations, workforce management and/or human resources
Proficiency in HRIS, AOD, timekeeping, or workforce management systems
Strong Microsoft Office and Adobe skills, including SharePoint, Excel, Word, and Outlook
Excellent organizational and record-keeping skills for employee attendance files and compliance tracking
High attention to detail and accuracy
Strong analytical and reporting skills
Experience managing attendance systems and employee discipline processes preferred
Three (3) years in a union environment preferred
Ability to remain stationary for extended periods
Ability to operate a computer and office equipment
Ability to communicate effectively
Ability to occasionally move items up to 20 pounds

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards
Multiple medical care options for full-time and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401k program
Internal mobility and transfer opportunities
Reasonable accommodation for individuals with disabilities