Senior Air Logistics Manager – ABE Express Operations

Worldwide Flight Services (WFS)

Senior manager overseeing express cargo warehouse and ramp operations for WFS. Leading teams, cross-dock throughput, safety, security, compliance, and customer service at Allentown airport.

Posted 8/14/2026full-timeAllentown • Pennsylvania • 🇺🇸 United StatesSenior💰 $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in warehouse and airport ramp operations, ensuring compliance with TSA, USCBP, FAA, and Airport Police regulations while maintaining high standards of safety, security, and customer satisfaction.

Highest-signal resume keywords

Leadership And Management ExperienceWarehouse Operations ManagementCompliance With TSA RegulationsPerformance Metrics ReportingCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Warehouse OperationsLogistics ManagementPerformance MetricsOperational ReportingStaff Training And DevelopmentConflict ResolutionSafety ComplianceFreight HandlingEmployee RelationsRecruitment And Hiring

Soft Skills

Interpersonal SkillsCustomer ServiceDependabilityTeam LeadershipAdaptability

Tools & Technologies

MS Office

Industry Keywords

Airport OperationsLogisticsTransportationTSA ComplianceUSCBP RegulationsFAA RegulationsWarehouse Safety Standards

About the role

Key responsibilities & impact

Manage warehouse operations and airport ramp operations
Work with internal and external executive-level contract partners to ensure efficient handling of Express packages
Facilitate daily cross-dock throughput of packages from aircraft to warehouse to trucks with minimal storage
Lead the team according to structured processes and guidelines, prioritizing safety
Move packages throughout the facility in this hands-on role
Ensure customer satisfaction, safety, security, and quality exceed standards for the assigned shift
Maintain and control operational requirements during the shift in accordance with the corporate security program and TSA legislation
Plan, organize, lead, and control staff
Develop next-level leaders and managers in leadership and management skills
Supervise staff to meet business needs and carrier Service Level Agreement performance standards
Monitor and instruct Lead Agents and Warehouse Agents on safety rules and standards
Participate in recruiting, interview candidates, and make hiring decisions
Assist with employee relations and conflict resolution
Prepare performance appraisals and provide input for counseling and terminations
Maintain security under Airport Police, TSA, USCBP, and FAA regulations
Challenge persons without airport ID badges in WFS warehouses or Airport Operational Areas
Prepare operational reports, including weekly, monthly, and ad hoc reports
Complete injury and damage reports
Authorize or ensure post-accident and post-injury testing
Assist customer representatives with compliance reports and audits
Maintain airport employment records and appointments, including badge appointments and USCBP interviews

Requirements

What you’ll need

Bachelor's degree from a four-year college or university; or two to five years of related experience and/or training; or equivalent combination of education and experience
8–10 years of leadership and management experience within warehousing, logistics, or a related industry
Leadership skills and ability to train and develop personnel
Ability to manage multiple priorities while maintaining accuracy in operations, reporting, compliance, documentation, and performance metrics
Ability to continually respond to and prioritize within a fluid work environment
Ability to work across the 24/7 schedule based on business needs
Airline, logistics, or transportation experience preferred
Interpersonal skills, including customer service and dependability
Ability to lift and carry freight weighing up to 75 lbs.
Ability to bend, reach, stoop, squat, stand, walk, and identify objects
Proficient use of software and computer programs, including MS Office
Ability to lift up to 50 lbs.
Ability to work indoors and outdoors in varied temperatures and weather conditions
Ability to stand for an entire shift and move long distances across facilities
Compliance with airport security requirements and TSA, USCBP, FAA, and Airport Police regulations

Benefits

Comp & perks

Access pay in advance through DailyPay app
On-the-spot awards through the Awardco Platform, including gift cards
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401k program
Opportunity for internal mobility and transfers
Equal opportunity employment committed to employment equity and inclusion