Air Cargo Office Agent

Worldwide Flight Services (WFS)

Air cargo office agent preparing import/export documents and coordinating cargo acceptance for Worldwide Flight Services. Supporting customs compliance, customer sales, aircraft document retrieval, and secure airport cargo operations.

Posted 8/5/2026full-timePortland • Oregon • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in data entry, documentation preparation, and compliance with air carrier and DOT regulations. Capable of effectively managing cargo handling, customer interactions, and security monitoring in a fast-paced environment.

Highest-signal resume keywords

Data EntryCargo Handling Equipment OperationImport And Export DocumentationCustomer ServiceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryCargo HandlingDocumentation PreparationSales Contract PreparationCustomer List CompilationPrice QuotingDelivery Date EstimationSecurity MonitoringAbility To Lift 70 LbsPC Skills

Soft Skills

CommunicationStress ManagementTeam Collaboration

Tools & Technologies

Cargo Handling Equipment

Certifications & Qualifications

Valid Driver's LicensePort Authority Or Airport Authority PermitAMPW Union Membership

Industry Keywords

Air Carrier RegulationsDOT RegulationsCustoms InterfaceCargo DistributionSales Leads

About the role

Key responsibilities & impact

Perform computer data entry
Prepare all flight documents
Interface with U.S. Customs
Prepare import and export documentation
Accept and distribute cargo according to applicable air carrier and DOT regulations
Compile customer lists for sales leads
Solicit orders and speak with customers to complete sales
Quote prices and terms and prepare sales contracts
Estimate customer delivery dates based on company delivery schedules
Move cargo up to 70 lbs.
Comply with WFS site security procedures
Monitor staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance
Drive cargo handling equipment
Retrieve import and export documents to and from aircraft
Report to work regularly and on time

Requirements

What you’ll need

High school diploma, GED, or equivalent
Must be at least 18 years of age if the position requires driving cargo handling equipment
Valid driver's license
Port Authority or Airport Authority permit, if applicable, to use the ramp-side service road
Must join the AMPW union and pay union dues under the collective bargaining agreement
Ability to drive all cargo handling equipment
Ability to learn PC skills and apply knowledge
Ability to read, write, fluently speak, and understand English
Ability to work rotating shifts, including weekends, holidays, and days off
Ability to lift up to 70 lbs.
Ability to handle the stress of a fast-paced eight-hour shift

Benefits

Comp & perks

Access to pay in advance through the DailyPay app
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full-time and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs offered to all employees
401k program
Opportunity for internal mobility and transfers