Air Cargo Office Agent

Worldwide Flight Services (WFS)

Agent Cargo at Worldwide Flight Services managing cargo transport and documentation in Miami. Responsibilities include data entry, customer communication, and compliance with DOT regulations.

Posted 7/31/2026full-timeMiami • Florida • 🇺🇸 United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in cargo handling, data entry, and compliance with air carrier and DOT regulations. Capable of effectively communicating with customers and managing sales documentation while adhering to security protocols.

Highest-signal resume keywords

Cargo HandlingData EntrySales DocumentationCustomer CommunicationRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryCargo HandlingSales Contract PreparationImport DocumentationExport Documentation

Soft Skills

Customer ServiceAttention to DetailCommunication

Tools & Technologies

PC Skills

Certifications & Qualifications

Valid Driver's LicensePort Authority PermitAirport Authority Permit

Industry Keywords

DOT RegulationsWFS Security ProceduresCargo DistributionFlight DocumentsSales Leads

About the role

Key responsibilities & impact

The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations.
Complies lists of customers for use as sales leads.
Solicits orders or talks with customers to complete sales.
Quotes prices and terms and prepares sales contracts for orders obtained.
Estimates date of delivery to customer, based on knowledge of company’s delivery schedules.
Moves cargo up to 70lbs.
Comply with WFS site security procedures for assigned warehouse and other operations.
Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

Requirements

What you’ll need

HS Diploma, GED or Equivalent.
Must be at least 18 years of age if position requires driving cargo handling equipment.
Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.
Ability to learn PC skills and apply knowledge.
Ability to read, write, fluently speak and understand the English language.
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.

Benefits

Comp & perks

Access your pay when you need it through DailyPay app!
On the spot awards offered through the Awardco Platform including gift cards and more!
Multiple options for both full and part-time employees!
Travel Discounts, Pet insurance, Discount Shopping & More!
Wellness Programs offered to all employees!
401k program offered!
Opportunity for Internal Mobility and transfers available!