Premium Club Agent

Worldwide Flight Services (WFS)

Airline Premium Club Agent providing lounge services for First Class and Business Class passengers. Responsible for delivering excellent customer service while handling various lounge activities and ensuring passenger satisfaction.

Posted 7/14/2026full-timeHonolulu • Hawaii • 🇺🇸 United StatesSeniorLead💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong interpersonal and communication skills while effectively managing food preparation, service, and cleanliness in a fast-paced environment. Capable of working under pressure and adapting to flexible schedules, ensuring high-quality service and customer satisfaction.

Highest-signal resume keywords

Food Handling ExperienceInterpersonal SkillsCommunication SkillsAbility To Work Under PressureLeadership Qualities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Food PreparationBartendingCleaningStocking SuppliesMeal Preparation

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-SolvingFlexibilityInitiative

Certifications & Qualifications

HS DiplomaGED

Industry Keywords

Customer ServiceLounge OperationsFood ServiceHospitality

About the role

Key responsibilities & impact

Preparation and set up of lounge area for opening and closing.
Directing passengers to airline representative if needed for further assistance.
Bartending (No Tips)
Stocking and replenishing supplies and newspapers, etc.
Maintaining coffee, snacks and beverages.
Preparing hot meals in oven, cold meals and cold cut trays, etc.
Maximum cleaning, i.e., cleaning tables, bar, and service areas, etc.
Washing and drying dishes and glasses.
Ability to deal with problems involving several concrete variables in standardized situations.

Requirements

What you’ll need

Must be at least 21 years of age.
HS Diploma, GED or Equivalent.
Excellent interpersonal and communication skills required.
Must have ability to work under pressure.
Ability to read, write, fluently speak and understand the English language.
Flexibility to work weekends (i.e., Friday, Saturday, and Sunday), holidays, rotating shifts, extended hours due to delays or shortage in manpower and days off.
Previous food handling experience.
Reports to work on a regular and timely basis.
Demonstrates qualities of leadership, initiative, and judgment.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Benefits

Comp & perks

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!