Air Cargo Manager – Operations

Worldwide Flight Services (WFS)

Manage Traffic Office, Warehouse and Ramp Operations for Worldwide Flight Services. Engage in resolving service failures and monitoring staff productivity in the Dallas/Fort Worth area.

Posted 7/11/2026full-timeDallas/Fort Worth • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing warehouse and ramp operations, ensuring efficient service delivery and customer satisfaction. Proven ability to lead teams, monitor performance, and implement corrective measures in a dynamic environment.

Highest-signal resume keywords

Cargo Operations ManagementRamp Operations ManagementCustomer Service SkillsLeadership SkillsPerformance Monitoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Warehouse ManagementOperations ManagementService Failure ResolutionProductivity MonitoringPreventative Measures Implementation

Soft Skills

Communication SkillsProblem-Solving Skills

Industry Keywords

Cargo OperationsRamp OperationsWarehouse ActivitiesCustomer ExpectationsInclement Weather Adaptability

About the role

Key responsibilities & impact

Responsible for Traffic Office, Warehouse and Ramp Operations Management.
Engaged in resolving service failures and implementing corrective and preventative measures.
Respond to customers concerns via email Daily.
Monitor and review managers’ performance.
Monitor and review staff productivity.
Manage, plan and control all elements of warehouse and ramp activities.
Oversee office management and ensure customers’ expectations are met.

Requirements

What you’ll need

Prior experience in cargo and ramp operations, and with good customer service and leadership skills.
Able to work Weekends and Holidays, all shifts.
Able to work in inclement weather and able to lift weights up to 50Lbs.

Benefits

Comp & perks

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!