Air Logistics Supervisor

Worldwide Flight Services (WFS)

Supervisor overseeing ground service operations for cargo and passenger handling at WFS, ensuring compliance and monitoring performance. Responsible for training and staffing needs with a focus on safety and quality.

Posted 7/7/2026full-timeToledo • Ohio • 🇺🇸 United StatesJunior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in supervising ground service operations, ensuring compliance with safety and security standards while maintaining high levels of customer satisfaction. Capable of managing staffing needs, training personnel, and overseeing operational budgets effectively.

Highest-signal resume keywords

Ground Service Operations ManagementStaffing and TrainingBudgetary ControlCompliance with TSA RequirementsCustomer Satisfaction Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational SupervisionPerformance MonitoringDisciplinary ActionShift CoordinationQuality Control

Soft Skills

CoachingCounselingCommunication

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Passenger OperationsCargo OperationsCorporate Security ProgramCompany Rules and RegulationsContractual Agreements

About the role

Key responsibilities & impact

Responsible for supervising, coordinating, and controlling all aspects of Ground service operations.
Supervises all shift and ongoing activities related to Passenger and/or Cargo operations.
Monitors the quantity and quality of work performance of assigned personnel.
Directs personnel within assigned functional area.
Oversees and advises on staffing needs for appropriate coverage.
Participates in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates.
Ensures budgetary controls and manning requirements.
Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.
Maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA requirements.
Ensures compliance with Company rules and regulations and contractual agreements.

Requirements

What you’ll need

Must be at least 18 years of age.
Associate's degree or equivalent experience.
6 months to 1 year of related experience and/or training.
Valid driver's license.
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.
Ability to read, write, fluently speak and understand the English language.

Benefits

Comp & perks

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!