Manager on Duty, Ramp Services

Worldwide Flight Services (WFS)

Ramp Service Manager overseeing daily ramp operations and ensuring safe, efficient handling of aircraft and baggage. Leading teams and compliance in a high-paced environment at Worldwide Flight Services.

Posted 7/2/2026full-timeDallas Fort Worth • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee ramp operations, including aircraft marshaling, baggage handling, and loading/unloading.
Coordinate with ground crews to ensure safe, on-time aircraft turnaround.
Monitor GSE (Ground Support Equipment) usage and maintenance.
Manage irregular operations such as aircraft diversions, mechanical issues, or weather disruptions.
Act as the primary decision-maker and point of contact during the shift.
Conduct shift debriefings for operational staff.
Maintain clear communication between departments and with airline partners.
Complete operational reports and incident documentation as needed.
Train, coach, and mentor frontline supervisors and staff.
Maintain a safe work environment and participate in required safety audits.

Requirements

What you’ll need

3 years of experience in ground operations or ramp services, with at least 1 year in a supervisory or leadership role.
High school diploma or equivalent; bachelor’s degree in aviation, logistics, or a related field preferred.
Understanding of ramp operations, safety protocols, and FAA regulations.
Strong leadership, communication, and problem-solving skills.
Valid driver’s license; ability to obtain airport security badge.
Ability to work irregular hours, including weekends and holidays.

Benefits

Comp & perks

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Aircraft MarshalingBaggage HandlingLoading/Unloading OperationsSafety ProtocolsIncident Documentation

Soft Skills

Strong LeadershipEffective CommunicationProblem-Solving

Certifications

Valid Driver’s LicenseAirport Security Badge