Cargo Services Supervisor

Worldwide Flight Services (WFS)

Cargo Services Supervisor managing cargo operations, overseeing staffing and training in New York. Enforcing compliance, monitoring performance, and ensuring safety and customer satisfaction while handling air cargo.

Posted 7/1/2026full-timeNew York City • New York • 🇺🇸 United StatesJunior💰 $25 - $27 per hourWebsite

About the role

Key responsibilities & impact

Responsible for cargo warehousing, including receiving, dispatching and staging airfreight, air mail and other cargo at air freight docks and other cargo facilities;
Operating motorized vehicles as related to the operation;
Routine cleaning of work areas, ramps, equipment and facilities with or without powered equipment;
Overseeing and advising on staffing requirements;
Monitoring the quantity and quality of work performance; directing personnel within assigned functional area;
Participating in the discipline, coaching, counseling, hiring and termination of subordinates;
Training subordinates, ensures compliance with Company rules and regulations, Company standards and contractual agreements;
Ensuring budgetary controls and manning requirements.
Proactively monitoring the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.
Maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA legislation.

Requirements

What you’ll need

Minimum Requirements Associate's degree (A. A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.
Preferred Skills Ability to handle stress.
Cognitive skills to set priorities and use independent judgment.
Ability to read, write, fluently speak and understand the English language.

Benefits

Comp & perks

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cargo ReceivingCargo DispatchingStaging AirfreightOperating Motorized VehiclesRoutine Cleaning of Work Areas

Soft Skills

Ability to Handle StressCognitive Skills for PrioritizationCoaching and Counseling

Certifications

Associate's Degree