Manager on Duty

Worldwide Flight Services (WFS)

Manager on Duty directing and overseeing staff for Worldwide Flight Services’ cargo operations. Ensuring safety, security, quality, and employee relations meet organizational standards.

Posted 6/25/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 per yearWebsite

About the role

Key responsibilities & impact

Directing supervisory personnel within assigned functional area
Overseeing and advising on staffing requirements
Monitor/administer discipline/corrective action by or for subordinates
Ensuring customer satisfaction by daily feedback
Acting as liaison between first level supervisor and upper management
Proactively monitoring the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards
Maintaining and controlling all required aspects of the operation in accordance with the corporate security program and TSA legislation
Ensuring that the required company audit requirements are undertaken to ensure continuity and compliance at all times
Clarifying the implementation of site-specific security plan and ensuring all WFS staff are issued with relevant company ID

Requirements

What you’ll need

Two to five years previous management/specialist supervisory experience in field service duties
College degree or equivalent experience
Airline pricing experience
Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.

Benefits

Comp & perks

Access your pay when you need it through DailyPay app!
On the spot awards offered through the Awardco Platform including gift cards and more!
Multiple options for both full and part-time employees for quality medical care!
Travel Discounts, Pet insurance, Discount Shopping & More!
Wellness Programs offered to all employees!
401k program offered!
Opportunity for Internal Mobility and transfers available!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

supervisory skillscustomer satisfactiondiscipline administrationemployee relationscommunicationliaisonmonitoringadvisingquality assurancesafety management