Regional Continuous Improvement Manager

Worldwide Flight Services (WFS)

Regional Continuous Improvement Manager driving operational excellence through lean tools and methodologies for Worldwide Flight Services. Collaborating with teams to enhance performance and process improvements across facilities.

Posted 6/9/2026full-timeMiami • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be a liaison to the CI Director for the station.
Train, coach and facilitate Lean/Continuous Improvement (CI) concepts and principles e.g., Toyota Kata Process, Managing for Daily Improvement (MDI), A3 Thinking based on PDCA, Problem Solving, Cultural transformation, leadership standard work and additional tools/methodologies as directed.
Be a thought leader and provide lean/CI expertise to the CI Champions, Operations Managers, and department managers to develop business and departmental transformation plans based on value-stream thinking.
Train, facilitate and support the CI Champions and Operations in deploying and sustaining the WFS Value System, development of Strategic Projects for the facility, and drive supporting CI transformation plan to deliver strategic business goals.
Be an active participant in CI Meetings at appropriate levels.
Coach teams in the CI process and in identifying problems, developing effective countermeasures, and sustaining solutions.
Champion “Safety Excellence” by complying with all Safety rules/processes, supporting the Safety Elements, and driving the organization to utilize CI thinking to identify, solve and sustain problems within the Safety Pillar.
Provide Lean/CI training and coaching to salaried and hourly employees on Lean/CI concepts, principles, tools such as A3 Thinking, Practical Problem Solving, Daily Management Boards, Visual Management, 5S, Standardized Work, Value Stream Mapping, TPM (TOTAL PRODUCTIVE MAINTENANCE) and other tools based on business need.
Actively identify barriers to Lean/CI success and develop strategies to overcome and gain alignment.
Work with CI Champions and operations leaders to effectively measure and document the impact of process improvements on business results.
Support the strategic growth strategy by supporting the deployment of the WFS Value System in acquired companies as directed.

Requirements

What you’ll need

Bachelor’s degree strongly preferred or an equivalent level of experience.
Must be comfortable interacting with, and coaching, individuals at various levels of an organization with the appropriate level of tact.
Must have strong organizational skills.
Must have an extremely high level of integrity and confidentiality.
Prefer someone with experience working with multiple facilities simultaneously.
3-5 years of experience that includes experience facilitating continuous improvement using lean tools and methodology and driving cultural transformations.
Lean Six Sigma Green Belt Certification strongly preferred, which includes both the education, and hands on ability to lead teams and implement improvements.
Will consider candidates with some experience who are willing to begin the process to obtain certification within 90 days (about 3 months) of the start date.

Benefits

Comp & perks

Access your pay when you need it through DailyPay app!
On the spot awards offered through the Awardco Platform including gift cards and more!
Multiple options for both full and part-time employees!
Travel Discounts, Pet insurance, Discount Shopping & More!
Wellness Programs offered to all employees!
401k program offered!
Opportunity for Internal Mobility and transfers available!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Lean principlesContinuous Improvement (CI)Toyota Kata ProcessManaging for Daily Improvement (MDI)A3 ThinkingProblem SolvingValue Stream MappingTotal Productive Maintenance (TPM)Visual ManagementStandardized Work

Soft Skills

coachingfacilitationorganizational skillsintegrityconfidentialitytactleadershipcommunicationproblem identificationstrategic thinking

Certifications

Lean Six Sigma Green Belt