Senior Manager, Express

Worldwide Flight Services (WFS)

Senior Manager Express responsible for managing warehouse operations and ramp operations at Worldwide Flight Services. Collaborating with internal and external partners to ensure efficient cargo handling for SEA operations.

Posted 6/9/2026full-timeNew Orleans • Louisiana • 🇺🇸 United StatesSenior💰 $80,000 per yearWebsite

About the role

Key responsibilities & impact

Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
Develop next level leaders and managers in both leadership and management skills
Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
Ensure operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place.
Wear a safety vest at all times while working, walking, or operating equipment within a Worldwide Flight Services warehouse.
Participate in recruiting activities, interviewing candidates and making hiring decisions.
Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
Demonstrate diligence required to maintain security under Seattle-Tacoma International Airport (SEA), Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA).
Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
Must complete injury reports and damage reports as required.
Authorize/ensure post-accident and post-injury testing is done as required.
Assist customer representatives in providing information and data for various compliance reports and audits.
Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.

Requirements

What you’ll need

Bachelors Required.
Airline/Logistics/Transportation experience preferred
8-10 years of leadership and management experience required
Must possess leadership skills with the ability to train and develop personnel.
Must be able to continually respond to and prioritize within a fluid work environment.
Must possess a clean driving record and valid driver’s license (DMV print-out required)
Must provide proof of the legal right to work in the United States
Must have ability to work across the 24/7 schedule based on the needs of the business.

Benefits

Comp & perks

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

leadership skillsmanagement skillsperformance appraisalsconflict resolutionoperational reportscompliance reportssafety standardsinjury reportsdamage reportsrecruiting activities

Soft Skills

teamworkself-motivationorganizational skillscommunication skillsability to train personnelability to prioritizediligenceadaptabilityproblem-solvinginterpersonal skills

Certifications

Bachelor's degreevalid driver's license