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Agent, Airport Operations
Worldwide Flight Services (WFS)Agent in Airport Operations overseeing inbound and outbound flight activity and coordinating schedules. Involves managing gate assignments and ensuring compliance with security protocols.
About the role
Key responsibilities & impact- Monitor inbound and outbound flight activity, including computer data input and manual revisions
- Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changes
- Coordinate with departments and contractors for emergency situations and fuel stops at the terminal
- Manage gate control and assign gates for charter flights
- Notify Sky Caps for requests such as wheelchairs
- Prepare and collect data via two-way radios and other means
- Update schedules as needed to meet aircraft requirements
- Maintain records of aircraft, flights serviced, and services performed
- Monitor computers, phone calls, and surveillance cameras
- Complete customer billing documents when necessary
- Comply with WFS site security procedures for warehouse and other operations
- Observe WFS staff, security contractors, and visitors’ activities
- Report any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower program
Requirements
What you’ll need- HS Diploma, GED or Equivalent.
- Above average interpersonal and communication skills.
- Must be able to work under pressure.
- Must be able to work alone, and use independent judgement.
- Capable of handling multiple tasks simultaneously.
- Ability to read, write, fluently speak and understand the English language.
Benefits
Comp & perks- Access your pay when you need it through DailyPay app!
- On the spot awards offered through the Awardco Platform including gift cards and more!
- Multiple options for both full and part-time employees!
- Travel Discounts, Pet insurance, Discount Shopping & More!
- Wellness Programs offered to all employees!
- 401k program offered!
- Opportunity for Internal Mobility and transfers available!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillscommunication skillsindependent judgementability to work under pressureability to handle multiple tasks simultaneously
Certifications
HS DiplomaGED