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Agent – Airport Operations
Worldwide Flight Services (WFS). Monitor inbound and outbound flight activity, including computer data input and manual revisions .
Posted 5/1/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite
About the role
Key responsibilities & impact- Monitor inbound and outbound flight activity, including computer data input and manual revisions
- Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changes
- Coordinate with departments and contractors for emergency situations and fuel stops at the terminal
- Manage gate control and assign gates for charter flights
- Notify Sky Caps for requests such as wheelchairs
- Prepare and collect data via two-way radios and other means
- Update schedules as needed to meet aircraft requirements
- Maintain records of aircraft, flights serviced, and services performed
- Monitor computers, phone calls, and surveillance cameras
- Complete customer billing documents when necessary
- Comply with WFS site security procedures for warehouse and other operations
- Observe WFS staff, security contractors, and visitors’ activities
- Report any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower program
Requirements
What you’ll need- HS Diploma, GED or Equivalent.
- Above average interpersonal and communication skills.
- Must be able to work under pressure.
- Must be able to work alone, and use independent judgement.
- Capable of handling multiple tasks simultaneously.
- Ability to read, write, fluently speak and understand the English language.
Benefits
Comp & perks- Access your pay when you need it through DailyPay app!
- On the spot awards offered through the Awardco Platform including gift cards and more!
- Multiple options for both full and part-time employees!
- Travel Discounts, Pet insurance, Discount Shopping & More!
- Wellness Programs offered to all employees!
- 401k program offered!
- Opportunity for Internal Mobility and transfers available!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data inputreport preparationgate controlschedule updatesrecord maintenancecustomer billingsurveillance monitoring
Soft Skills
interpersonal skillscommunication skillsability to work under pressureindependent judgementmultitasking
Certifications
HS DiplomaGED