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Senior Manager, Express
Worldwide Flight Services (WFS). Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
About the role
Key responsibilities & impact- Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
- Develop next level leaders and managers in both leadership and management skills
- Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
- Ensure operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place.
- Wear a safety vest at all times while working, walking, or operating equipment within a Worldwide Flight Services warehouse.
- Participate in recruiting activities, interviewing candidates and making hiring decisions.
- Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
- Demonstrate diligence required to maintain security under Stockton International Airport (SCK), Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA).
- Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
- Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
- Must complete injury reports and damage reports as required.
- Authorize/ensure post-accident and post-injury testing is done as required.
- Assist customer representatives in providing information and data for various compliance reports and audits.
- Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.
Requirements
What you’ll need- Bachelors Required.
- Airline/Logistics/Transportation experience preferred
- 8-10 years of leadership and management experience required
- Must possess leadership skills with the ability to train and develop personnel.
- Must be able to continually respond to and prioritize within a fluid work environment.
- Must possess a clean driving record and valid driver’s license (DMV print-out required)
- Must provide proof of the legal right to work in the United States
- Must have ability to work across the 24/7 schedule based on the needs of the business.
Benefits
Comp & perks- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance appraisalsconflict resolutionoperational reportscompliance reportssafety standardsinjury reportsdamage reportstraining and developmentrecruiting activitiesinterviewing
Soft Skills
leadershipmanagementteamworkself-motivationorganizational skillscommunicationprioritizationdiligenceadaptabilityemployee relations
Certifications
Bachelor's degreevalid driver's license