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Worldwide Flight Services (WFS)

Station Performance Manager

Worldwide Flight Services (WFS)

. Lead the Gateway Facility Administration team.

Posted 4/29/2026full-timeToledo • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead the Gateway Facility Administration team.
  • Support the recruiting and onboarding of new employees.
  • Lead employee experience within the gateway.
  • Liaison with corporate HR departments to maximize employee experience.
  • Direct local initiatives designed to enhance and celebrate the employee experience.
  • Foster attendance accountability with individual employees.
  • Review and audit employee personal data in timekeeping system for accuracy and correction.
  • Shape employee experience through collaboration with stakeholders with respect to attendance and performance.
  • Manage performance evaluations for hourly associates.
  • Ensure data integrity and accuracy in gateway matrix.
  • Audit data flow for processes related to onboarding and terminations, analyzing data and identifying variances.
  • Manage system access, setup, and reporting including new hire training of system use.
  • Work with compensation, payroll, and HRIS teams to update system and maintain employee data consistency.
  • Supervise work of facility administration team.

Requirements

What you’ll need
  • Bachelor's degree or prior work experience that complements this role
  • Prior experience leading a team of 3-5 members
  • Effective written and verbal communication skills
  • Organizational skills
  • Self-motivated
  • Sound judgement and problem-solving skills
  • High levels of integrity, professionalism, and discretion
  • Familiarity with MS Office suite
  • Proficient in Excel, pivot tables, VLOOKUP
  • Open minded to multi-cultural norms and able to clearly communicate policy and expectations

Benefits

Comp & perks
  • Access your pay in advance through DailyPay app!
  • On the spot awards offered through the Awardco Platform including gift cards and more!
  • Multiple options for both full and part-time employees!
  • Travel Discounts, Pet insurance, Discount Shopping & More!
  • Wellness Programs offered to all employees!
  • 401k program offered!
  • Opportunity for Internal Mobility and transfers available!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data integrityperformance evaluationstimekeeping systemonboarding processesdata analysissystem access managementreportingExcelpivot tablesVLOOKUP
Soft Skills
leadershipeffective communicationorganizational skillsself-motivatedproblem-solvingintegrityprofessionalismdiscretioncollaborationattendance accountability
Certifications
Bachelor's degree