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Agent – Airport Operations
Worldwide Flight Services (WFS). Monitor inbound and outbound flight activity, including computer data input and manual revisions.
About the role
Key responsibilities & impact- Monitor inbound and outbound flight activity, including computer data input and manual revisions.
- Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changes.
- Coordinate with departments and contractors for emergency situations and fuel stops at the terminal.
- Manage gate control and assign gates for charter flights.
- Notify Sky Caps for requests such as wheelchairs.
- Prepare and collect data via two-way radios and other means.
- Update schedules as needed to meet aircraft requirements.
- Maintain records of aircraft, flights serviced, and services performed.
- Monitor computers, phone calls, and surveillance cameras.
- Complete customer billing documents when necessary.
- Comply with WFS site security procedures for warehouse and other operations.
- Observe WFS staff, security contractors, and visitors’ activities.
- Report any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower program.
Requirements
What you’ll need- HS Diploma, GED or Equivalent.
- Above average interpersonal and communication skills.
- Must be able to work under pressure.
- Must be able to work alone, and use independent judgement.
- Capable of handling multiple tasks simultaneously.
- Ability to read, write, fluently speak and understand the English language.
Benefits
Comp & perks- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillscommunication skillsindependent judgementability to work under pressureability to handle multiple tasks
Certifications
HS DiplomaGED