Air Cargo Warehouse Operations Specialist
Worldwide Flight Services (WFS)
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • United States
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About the role
- Performs safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance while handling the operation.
- Ensures all duties performed by assigned personnel are completed in the most efficient and professional manner.
- Performs export cargo build-up, import/export cargo tracing, forklift operation, monitors the utilization of dock offload/loading, and completes warehouse cargo inventory assessments.
- Prepares import/export flight documentation, accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation regulations, provides outstanding customer service to resolve customer issues.
- Ensures the compliance of all ramp safety regulations, performs loading/un-loading of aircraft, performs visual Foreign Object Debris (FOD) checks and checks of aircraft condition before and after loading, operates ramp equipment, and coordinates the transporting of cargo between terminals and aircraft.
- Comply with all WFS safety and security policies and procedures, and all air carrier TSA Security Programs.
- Never participate in fraudulent activities with regard to safety and security.
- Remain aware of WFS staff, contractors, and visitors’ activities. Report security breaches, suspicious occurrences, or non-compliances with security processes or procedures, including access controls, badging, and security screening to the Manager or through the WFS reporting system, Pulse, or through the Company “See Something, Say Something” Program.
- Serves as a technical operational expert coordinating the safe and efficient movement of cargo, addressing both warehouse and ramp needs simultaneously.
- Is responsible for providing insight on the staffing structure and tasks needed to ensure on-time, safe, and high-quality delivery. Assignments may vary by customer. Employees will be assigned a primary assignment and can expect to support other customers based on their training and experience.
Requirements
- HS Diploma, GED or Equivalent.
- Must be at least 18 years of age.
- Valid driver's license.
- Must be certified to operate multiple pieces of equipment and able to perform the following: WAREHOUSE : Builder, Dock Master (Import/ Export/ Oversize/ VUN) Cargo Screener and Forklift operator. RAMP : (min. Advanced GSE, tug/ belt loader/ GPU/ASU) Pushback, Loader Operator, Load Master, Marshaling, Forklift and Operator/ Tug Operator.
- 5+ years of Air Cargo operations experience, performing advanced levels of warehouse and ramp responsibilities.
- Experience in training and coaching employees.
- Experience supporting safety improvement projects.
- Must meet customer station-specific requirements.
Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
forklift operationcargo build-upcargo tracingwarehouse inventory assessmentaircraft loading/unloadingForeign Object Debris (FOD) checksramp equipment operationcargo transportation coordinationsafety compliancecustomer service
Soft Skills
coordinationobservationcommunicationproblem-solvingleadershiptrainingcoachinginsight provisionefficiency improvementteamwork
Certifications
valid driver's licensecertification to operate warehouse equipmentcertification to operate ramp equipment