Worldwide Flight Services (WFS)

Senior Manager, Express

Worldwide Flight Services (WFS)

full-time

Posted on:

Location Type: Office

Location: Minneapolis • Minnesota • United States

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Salary

💰 $85,000 per year

Job Level

Senior

About the role

  • Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
  • Develop next level leaders and managers in both leadership and management skills
  • Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
  • Ensure operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place.
  • Wear a safety vest at all times while working, walking, or operating equipment within a Worldwide Flight Services warehouse.
  • Participate in recruiting activities, interviewing candidates and making hiring decisions.
  • Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
  • Demonstrate diligence required to maintain security under Minneapolis St-Paul International Airport (MSP), Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA).
  • Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
  • Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
  • Must complete injury reports and damage reports as required.
  • Authorize/ensure post-accident and post-injury testing is done as required.
  • Assist customer representatives in providing information and data for various compliance reports and audits.
  • Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.

Requirements

  • Bachelors Required.
  • Airline/Logistics/Transportation experience preferred
  • 5 years of leadership and management experience required
  • Must possess leadership skills with the ability to train and develop personnel.
  • Must be able to continually respond to and prioritize within a fluid work environment.
  • Must have ability to work across the 24/7 schedule based on the needs of the business.
Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance appraisalsconflict resolutioncompliance reportsoperational reportssafety standardsinjury reportsdamage reportstraining and development
Soft Skills
leadershipteamworkself-motivationorganizational skillscommunication skillsprioritizationdiligence
Certifications
Bachelor's degree