Oversee and manage LMS system administrators, ensuring efficient and effective operation of the learning management system
Drive process improvements for study-specific learning and development management, enhancing the overall user experience and system functionality
Manage assignment analytics and reporting, providing insights and data-driven recommendations to support learning and development initiatives
Collaborate with instructional designers and other stakeholders to ensure seamless integration and alignment of learning content within the LMS
Develop and implement best practices for LMS administration, ensuring compliance with organizational standards and policies
Monitor and troubleshoot LMS support issues, providing timely resolutions and support to system users
Conduct regular quality review activities of the LMS to ensure data accuracy and system integrity
Provide training and support to LMS system administrators, fostering a culture of continuous improvement and professional development
Stay up to date with the latest trends and advancements in LMS technology, incorporating innovative solutions into the organization's learning strategy
Perform other duties as assigned
Requirements
Degree in Business, Information Technology, Education, or related discipline
8 years’ experience in LMS administration, learning and development, or a related field
Proven experience in directly managing a global team of LMS system administrators and driving process improvements
Understanding of GxP, GCP, ICH, global regulatory, and validation requirements
Strong organizational skills, with the ability to manage multiple projects and priorities in a fast-paced environment
Ability to work effectively in a matrix environment, fostering a culture of continuous improvement and professional development
Benefits
Health insurance
Professional development opportunities
Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LMS administrationassignment analyticsdata-driven recommendationsprocess improvementsquality review activitiestroubleshootingtraining and support
Soft skills
organizational skillsproject managementcollaborationcontinuous improvementprofessional development