WorldVia

AI Automation, Workflow Analyst

WorldVia

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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About the role

  • Analyze and map existing business processes to identify inefficiencies and automation opportunities
  • Evaluate, recommend, and implement AI tools and automation platforms to improve workflows
  • Partner with business stakeholders to gather requirements and translate them into AI-driven solutions
  • Design and document end-to-end workflows, including process diagrams and automation logic
  • Support deployment and integration of AI tools across teams (e.g., sales, operations, customer support)
  • Monitor performance of implemented solutions and continuously optimize for efficiency and scalability
  • Develop best practices for AI usage, prompt design, and workflow standardization
  • Collaborate with technical teams to ensure successful implementation and adoption
  • Stay current on emerging AI tools, automation platforms, and industry trends

Requirements

  • 3+ years of experience in business analysis, process improvement, operations, or similar roles
  • Strong experience with process mapping, workflow design, and systems thinking
  • Hands-on experience with AI tools and automation platforms (e.g., ChatGPT, Zapier, Make, Airtable, Notion AI, etc.)
  • Analytical mindset with the ability to translate complex business needs into actionable solutions
  • Experience deploying or supporting AI/automation solutions in a business environment
  • Strong communication skills with the ability to work across technical and non-technical teams
  • Familiarity with data analysis, reporting, and performance tracking
  • Experience with CRM systems, workflow tools, or low-code/no-code platforms is a plus
  • Ability to read, write, and communicate effectively in English at a level necessary to perform the essential functions of the role
Benefits
  • Employer-Sponsored Medical and Dental Insurance with Employee Contribution
  • Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
  • Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
  • 401k with up to 4% Company Match
  • Paid Time Off + Company Holidays
  • Additional Time Off for Your Birthday and Work Anniversary
  • Discount Travel Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisprocess improvementprocess mappingworkflow designsystems thinkingAI toolsautomation platformsdata analysisreportingperformance tracking
Soft Skills
analytical mindsetstrong communication skillscollaborationability to translate complex needswork across technical and non-technical teams