WorldVia

Partner Relations Specialist

WorldVia

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

JuniorMid-Level

Tech Stack

Go

About the role

  • Serve as primary point of contact for assigned travel partners; manage day-to-day communications, inquiries, and issue resolution.
  • Conduct regular partner business reviews (quarterly/monthly) to assess performance, identify growth opportunities, and align on joint plans.
  • Maintain a deep understanding of partner products, promotions, and target markets; advocate for partner success across internal teams.
  • Develop, manage, and maintain supplier marketing and sponsorship products; own the delivery of contracted assets and timelines.
  • Coordinate with marketing to execute campaigns (email, webinars, content, events) that drive advisor engagement and bookings.
  • Report on campaign performance and sponsorship ROI; provide recommendations to optimize future activations.
  • Assist partners in promoting travel packages and programs effectively within the advisor community.
  • Track sales activities and partner touchpoints in the CRM; keep account details up to date and accurate.
  • Monitor sales performance by product category and partner; identify trends, gaps, and opportunities to hit/exceed targets.
  • Meet or exceed supplier marketing/sponsorship sales targets and related revenue quotas where applicable.
  • Prepare and deliver presentations on WorldVia products, programs, and partner value propositions to partners and advisors.
  • Stay current on industry trends, competitive landscape, and best practices; translate insights into action for partner growth.
  • Develop strong, ongoing relationships with prospects and members to support partner adoption and program participation.
  • Work closely with Member Development, Marketing, Events, and Technology teams to ensure seamless delivery and partner satisfaction.
  • Coordinate internal resources to execute partner plans, campaigns, and training initiatives.
  • Travel 10-25% as required for partner meetings, events, and sponsorship activations.

Requirements

  • High school diploma or equivalent.
  • 2+ years in partner relations, account management, supplier marketing, or sales support (travel, hospitality, or related industry preferred).
  • Proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Word).
  • Experience with CRM systems (e.g., HubSpot, Salesforce, or similar) and basic reporting.
  • Relationship-first communicator: excellent interpersonal, written, and verbal communication skills.
  • Commercial mindset: comfortable with targets, negotiating value, and reporting on performance.
  • Data-informed: ability to analyze and communicate data clearly; translate metrics into decisions.
  • Organized and detail-oriented: strong project management and follow-through across multiple partners and deadlines.
  • Presentation skills: confident in delivering decks, webinars, and partner updates to varied audiences.
  • Tech-savvy: comfortable with CRM tools, Microsoft Office Suite, and virtual collaboration platforms.
  • 10-25% Travel Required.
  • Authorization to work in the United States (employer participates in E-Verify).
  • Preferred: Bachelor’s degree in marketing, business, hospitality, or related field.
  • Preferred: Experience working with travel suppliers, host agencies, consortia, or franchise networks.
  • Preferred: Familiarity with sponsorship delivery, co-op marketing, and lead generation programs.