Account Manager, Client Relations
Worldpay
full-time
Posted on:
Location: California, Colorado, Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $79,400 - $129,500 per year
Job Level
Mid-LevelSenior
About the role
- Act as primary liaison for the service side of assigned Worldpay client relationships, including ongoing relationship management
- Ensure a positive and consistent relationship for one or more assigned clients
- Serve as primary point of contact to support problem resolution and ensure client retention
- Manage escalations, project oversight, and service delivery
- Develop strong working relationships with assigned clients and Worldpay resources
- Coordinate with clients, relationship managers and other areas to ensure clients are properly serviced, paperwork is properly executed, and operational arrangements are in place
Requirements
- Ability to establish and maintain effective working relationships, both internally as well as externally
- Organizational and time management skills
- Broad knowledge of Worldpay products and related services
- Strong aptitude to analyze and solve problems
- Prior banking or finance related experience a plus
- May be required to undergo a drug test if working in the United States