Client Relationship Manager – Banking & Investments
Bank of America
Strategic Partnership Manager
Worldpay
full-time
Posted on:
Location: Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $94,500 - $156,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Go
About the role
- Develop long lasting, trusted relationships with ISO Partner strategic players positioning Worldpay as the ISO Partner strategic advisor
- Collaborate with ISO Partners to understand markets, industry trends, strategies, growth needs & goals
- Own strategic account plans growing portfolio net revenue by positioning Worldpay from FIA to facilitate the ISO Partner’s short-term and long-term goals
- Create and deliver QBR’s for ISO Partners focused on performance, trends and growth strategies
- Understand and manage attrition rates and trends identifying ISO Partner needs to retain business
- Manage costs within the portfolio working closely with the ISO Partner on pricing actions, margin preservation and risk trends
- Facilitate forward-thinking generating competitive renewal conversations solidify a strong base of mature partnerships, managing to zero margin compression renewals with and long-term commitments
- Provide input to internal resources driving product strategy
- Anticipate 40% travel to ISO Partner locations, sales kickoff events, regional trade shows, etc
- Overall accountability for the ISO Partner relationship
Requirements
- 2-3 years of ISO Experience Required
- 5+ years professional work experience preferably in the payments processing industry
- Excellent communication (written and oral) and presentation skills
- Superior negotiation skills
- Creative problem-solving skills
- Methodical and organized, able to prioritize appropriately to manage across a large number of partners
- Excellent interpersonal skills; proven track record of building strong relationships and establishing credibility with partners as well as internal support teams
- Able to consistently grow revenue with ISO Partners through being connected to the ISO Partner's growth strategy and developing a plan of how Worldpay will enable that strategy
- Mobilize the right resources and team to influence the partner to board business with Worldpay
- Successfully negotiate the commercial aspects of the contract with the ISO Partner, including renewals ensuring to protect Worldpay interest and long-term revenue
- Develop, manage, grow, and foster complex relationships
- Create and manage an account plan for ISO Partners to identify stakeholders, risks, blockers, growth areas and ultimately manage how to grow revenue and growth projections
