Worldia

Customer Success Manager

• Build relationships: Become the trusted Worldia representative for the travel agencies in your assigned region.
• Onboard new agencies: Train newly registered agencies and help them confidently begin using the Worldia platform.
• Activate existing accounts: Reconnect with agencies that have completed training but are not yet booking through Worldia. Identify barriers, provide guidance, and help them succeed.
• Share market insights: Provide feedback on customer needs, product opportunities, and market trends to help improve the advisor experience.

US Regional Ambassador – Travel Advisor, Customer Success