World Vision

Community of Practice Manager

World Vision

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

About the role

  • Coordinate CoE and CoP engagement and collaboration
  • Manage the CoE and CoP calendars, schedule meetings, workshops, learning sessions, and global alignment calls.
  • Support the preparation and follow-up of meeting materials, agendas, and minutes, ensuring actions are tracked and closed.
  • Maintain a contact registry of CoE leads, contributors, and participating offices.
  • Manage production, curation, and branding of CoE and CoP knowledge and content
  • Maintain the CoE knowledge repository (SharePoint, Teams, or Confluence) — ensuring that frameworks, playbooks, reports, and test learnings are properly versioned and searchable.
  • Curate and upload best practices, test results, and case studies from markets into the shared Test Bank or CoP library.
  • Ensure all CoE deliverables (frameworks, toolkits, playbooks) are standardized, branded, and consistently formatted.
  • Support the documentation of success stories and quarterly “What We Learned” summaries.
  • Work with Knowledge Management (KM) teams to manage the platform and tools.
  • Ensure taxonomy, tagging, and continual update of metadata to suit current KM systems and processes as directed
  • Manage communications and facilitate training for CoE and CoP
  • Coordinate training sessions, webinars, and workshops.
  • Showcase success stories and measurable impact.
  • Create communication plans to highlight community achievements.
  • Present progress to stakeholders.
  • Collect feedback and continuously improve community operations.

Requirements

  • Bachelor’s degree in knowledge management, project management, communications, or a related field.
  • 5-8 years’ experience managing the creation, storage, and effective accessibility of knowledge products.
  • 5-7 years’ demonstrated experience managing the gathering, development, and curation of process, impact, and communications content.
  • 5-7 years’ experience coordinating team calendars and schedules to ensure efficient knowledge management and workflows.
  • Experience working within distributed, global teams.
  • Spoken and written English, fluent proficiency.
  • Availability to travel up to 10% of the time.
Benefits
  • Competitive "Total Rewards" package tailored to the context in which they work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
knowledge managementproject managementcontent curationcalendar managementmetadata managementtaxonomy developmentcommunication planningtraining coordinationstakeholder presentationfeedback collection
Soft skills
collaborationorganizationcommunicationfacilitationproblem-solvingadaptabilityattention to detailleadershipcreativitycontinuous improvement
Certifications
Bachelor's degree in knowledge managementBachelor's degree in project managementBachelor's degree in communications