World University Service of Canada (WUSC - EUMC)

Communications Officer, Student Refugee Program

World University Service of Canada (WUSC - EUMC)

full-time

Posted on:

Location Type: Hybrid

Location: Ottawa • 🇨🇦 Canada

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Salary

💰 CA$52,700 - CA$62,000 per year

Job Level

Entry Level

Tech Stack

WordPress

About the role

  • Develop a communication strategy for the SRP that aims to increase reach, understanding and engagement in support of the program's objectives.
  • Transform complex data and information into engaging and relatable stories that resonate specifically for students and post-secondary institutions staff members across Canada’s post-secondary campuses.
  • Write compelling high quality content for a variety of channels (website, blog, email, social media and multimedia).
  • Develop and maintain platforms used to communicate and share resources with WUSC youth network (Google Sites and user interfaces).
  • Manage communication channels used to engage with the WUSC youth network and coordinate with relevant team members (social media, monthly newsletters, etc.).
  • Feed SRP-related content into WUSC Canada channels and maintain a continuous and vibrant social media presence on WUSC's youth channels for SRP (ie. Instagram, TikTok, etc.).
  • Support the development and delivery of training and tools that seek to enhance the communications capacity of Local Committees.
  • Provide ad-hoc support to Local Committees to develop event-related communications strategies.
  • Provide support for SRP-related events as needed, including communications plans, photography/videography.
  • Provide quality control for communications products that are published on Local Committee and SRP relevant platforms (Google sites, social media channels).
  • Monitor SRP-related communication platforms and products to ensure they accurately represent the SRP (verbally and visually) and contribute to the better positioning of the program.
  • Monitor Local Committees social media channels to ensure they accurately represent WUSC's work.
  • Ensure WUSC's communications standards are followed for all communications related to WUSC's youth network.
  • Participate in WUSC’s Communications Community of Practice (composed of WUSC staff and volunteers in Canada and overseas), creating resources and workshops to help build team capacity to craft compelling communications products.
  • Act as a liaison between the Communications and the SRP team, participating in monthly meetings to identify opportunities for collaboration, amplification and leverage of communications products.

Requirements

  • Bachelor's degree in Marketing, Communications, Digital Media, or International Development or a related field (or equivalent experience)
  • At least 3 years of professional experience in communications role
  • Experience working for a non-profit and/or refugee resettlement organization preferred
  • Bilingual in English and French essential
  • Excellent written and verbal communication skills in English and French, and a demonstrated capacity to transform complex information into engaging and relatable stories that resonate with diverse audiences
  • Knowledge of social media tools and strategies
  • Knowledge of wordpress, google analytics, Zoom, CoSchedule, Salesforce, Mailchimp, Adobe suite, Indesign, Canva, and Talent LMS an asset.
  • Strong computer skills (e.g. Google Suite, Salesforce) essential
  • Ability to work independently and collaboratively in a fast-paced environment
  • Must be available for occasional weekend and evening work
Benefits
  • 35-hour workweek, ability to work flexible hours
  • Remote-friendly workplace, with free access to our Ottawa office
  • 4 weeks annual leave
  • Paid sick days (10) and special leave days (5)
  • Extensive health and dental coverage for you and your dependents, 100% covered by us
  • Group RRSP contributions, from day 1
  • 300$ reimbursement for home office equipment
  • Parental leave top-up
  • Being part of a friendly, caring and enthusiastic team!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content writingcommunication strategy developmentdata transformationevent-related communicationsquality control for communicationssocial media managementtraining developmentstorytellingbilingual communication
Soft skills
excellent written communicationexcellent verbal communicationcollaborationindependencecapacity buildingengagementadaptabilitycreativityorganizational skills