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World Travel Holdings

Travel Sales Agent

World Travel Holdings

Travel Sales Agent delivering exceptional service while processing vacation reservations remotely. Engaging customers through inbound calls and maintaining strong client relationships with the potential for high earnings.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement skills through effective communication and relationship-building, while consistently meeting sales goals in a structured virtual call center environment. Proficient in utilizing CRM systems and Microsoft Office to manage customer interactions and process reservations accurately.

Highest-signal resume keywords
Customer Relationship ManagementSales Strategy ExecutionEffective CommunicationProficient Internet NavigationTyping Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer Connection MethodologyVacation Reservation ProcessingCRM Record ManagementSales Goal AchievementTyping Skills
Soft Skills
Self-MotivatedAdaptableOpen to Coaching FeedbackConcentrationEngaged Communication
Tools & Technologies
Microsoft OfficeInstant MessagingEmail CommunicationVirtual Call Center Systems
Industry Keywords
Inbound CallsTargeted Outreach CampaignsFollow-Up TouchpointsStructured EnvironmentDistraction-Free Workspace

About the role

Key responsibilities & impact
  • Deliver expert recommendations tailored to customer needs
  • Build new customer relationships by handling 1–2 inbound calls per hour
  • Accurately process new vacation reservations and make requested changes
  • Adhere to Customer Connection methodology to ensure customers receive a remarkable experience
  • Manage assigned leads by completing multiple follow-up touchpoints and updating CRM records
  • Proactively engage prospective customers through targeted outreach campaigns
  • Navigate through multiple browsers and systems, chat via instant messaging, and respond to emails while maintaining an engaged conversation
  • Consistently meet or exceed sales goals by applying team lead feedback and executing sales strategies
  • Remain accessible and responsive via phone, email, and chat during scheduled work hours
  • Engage in team meetings and training to build knowledge and stay informed of company initiatives

Requirements

What you’ll need
  • Reliable and available to work a full-time schedule between 35-45 hours/week based on business needs
  • Strong typing skills and proficient with internet navigation, chat, email, and Microsoft Office
  • Ability to communicate through all mediums (verbal, listening, written)
  • Open to receive coaching feedback through regular meetings and apply learnings
  • Able to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for each scheduled shift
  • Self-motivated and adaptable to succeed in a structured virtual call center with reliable internet (at least 5.0 Mbps upload / 10 Mbps download)
  • Must have a private, distraction-free workspace where you can focus.

Benefits

Comp & perks
  • Medical, dental, 401K, paid time off, and more
  • Deeply discounted cruises
  • Access to travel agent rates