Senior Technical Business Analyst

World Travel Holdings

Technical Business Analyst at World Travel Holdings, translating complex business needs into actionable requirements through collaboration with cross-functional delivery teams.

Posted 4/15/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $85,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own the end‑to‑end definition of requirements, from early discovery through delivery and validation.
Create high‑quality user stories and detailed acceptance criteria that enable development and QA teams to deliver effectively and continuously.
Collaborate closely with Product Owners to refine, prioritize, and maintain backlogs aligned to business goals.
Participate in project estimation and assessment efforts, partnering with engineering to evaluate scope, complexity, and delivery timelines.
Work directly with UI/UX designers and developers to translate web and UI behavior into functional requirements and acceptance criteria.
Produce clear artifacts such as process flows, interaction diagrams, and functional specifications to document scope and intent.
Build and maintain a working knowledge of front‑end experiences, backend services, APIs, and data flows to ensure requirements are technically feasible and scalable.
Use SQL to analyze and validate data, support requirements clarification, and assist with troubleshooting during delivery and testing.
Ensure requirements address scalability, usability, quality, and security considerations.
Support QA and UAT activities by clarifying requirements, acceptance criteria, and expected outcomes.
Facilitate alignment across business stakeholders, Product, Engineering, QA, and other partners by clarifying needs and resolving ambiguity.
Lead requirement walkthroughs and discussions to ensure shared understanding and readiness for delivery.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field
3+ years of experience as a Business Analyst supporting technical or web‑based products
Demonstrated expertise writing user stories and acceptance criteria for Agile delivery teams
Hands‑on SQL experience, including writing queries to analyze and validate data
Experience working on web applications, including collaboration with UI/UX and engineering teams
Strong analytical and problem‑solving skills with the ability to manage multiple priorities
Excellent written and verbal communication skills, with confidence engaging technical and non‑technical stakeholders
Comfortable working in a hybrid delivery environment (Agile/Scrum combined with Waterfall or upfront planning)
Experience working with APIs and service‑based architectures
Familiarity with Jira or similar work‑management tools
Experience supporting large‑scale or multi‑team initiatives

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Company-paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts and employee perks
Employee Assistance Program (EAP)
Professional development and learning opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLuser storiesacceptance criteriaAgileweb applicationsAPIsservice-based architecturesprocess flowsinteraction diagramsfunctional specifications

Soft Skills

analytical skillsproblem-solving skillscommunication skillscollaborationprioritizationstakeholder engagementfacilitationambiguity resolutionmulti-taskingleadership

Certifications

Bachelor’s degree in Business AdministrationBachelor’s degree in Computer ScienceBachelor’s degree in Engineering