
Technical Business Analyst
World Travel Holdings
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $85,000 - $100,000 per year
About the role
- Own the end-to-end definition of requirements, from early discovery through delivery and validation
- Create high-quality user stories and detailed acceptance criteria that enable development and QA teams to deliver effectively and continuously
- Collaborate closely with Product Owners to refine, prioritize, and maintain backlogs aligned to business goals
- Participate in project estimation and assessment efforts, partnering with engineering to evaluate scope, complexity, and delivery timelines
- Work directly with UI/UX designers and developers to translate web and UI behavior into functional requirements and acceptance criteria
- Produce clear artifacts such as process flows, interaction diagrams, and functional specifications to document scope and intent
- Build and maintain a working knowledge of front-end experiences, backend services, APIs, and data flows to ensure requirements are technically feasible and scalable
- Use SQL to analyze and validate data, support requirements clarification, and assist with troubleshooting during delivery and testing
- Ensure requirements address scalability, usability, quality, and security considerations
- Support QA and UAT activities by clarifying requirements, acceptance criteria, and expected outcomes
- Facilitate alignment across business stakeholders, Product, Engineering, QA, and other partners by clarifying needs and resolving ambiguity
- Lead requirement walkthroughs and discussions to ensure shared understanding and readiness for delivery
Requirements
- Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field
- 3+ years of experience as a Business Analyst supporting technical or web-based products
- Demonstrated expertise writing user stories and acceptance criteria for Agile delivery teams
- Hands-on SQL experience, including writing queries to analyze and validate data
- Experience working on web applications, including collaboration with UI/UX and engineering teams
- Strong analytical and problem-solving skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills, with confidence engaging technical and non-technical stakeholders
- Comfortable working in a hybrid delivery environment (Agile/Scrum combined with Waterfall or upfront planning)
- Experience working with APIs and service-based architectures
- Familiarity with Jira or similar work-management tools
- Experience supporting large-scale or multi-team initiatives
Benefits
- Comprehensive medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401(k) with discretionary company match
- Paid time off and holidays
- Travel discounts and employee perks
- Employee Assistance Program (EAP)
- Professional development and learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLuser storiesacceptance criteriaAgileweb applicationsAPIsservice-based architecturesprocess flowsinteraction diagramsfunctional specifications
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationprioritizationstakeholder engagementambiguity resolutionleadershipmulti-taskingfacilitation