World Travel Holdings

Technical Business Analyst

World Travel Holdings

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 - $100,000 per year

Tech Stack

About the role

  • Own the end-to-end definition of requirements, from early discovery through delivery and validation
  • Create high-quality user stories and detailed acceptance criteria that enable development and QA teams to deliver effectively and continuously
  • Collaborate closely with Product Owners to refine, prioritize, and maintain backlogs aligned to business goals
  • Participate in project estimation and assessment efforts, partnering with engineering to evaluate scope, complexity, and delivery timelines
  • Work directly with UI/UX designers and developers to translate web and UI behavior into functional requirements and acceptance criteria
  • Produce clear artifacts such as process flows, interaction diagrams, and functional specifications to document scope and intent
  • Build and maintain a working knowledge of front-end experiences, backend services, APIs, and data flows to ensure requirements are technically feasible and scalable
  • Use SQL to analyze and validate data, support requirements clarification, and assist with troubleshooting during delivery and testing
  • Ensure requirements address scalability, usability, quality, and security considerations
  • Support QA and UAT activities by clarifying requirements, acceptance criteria, and expected outcomes
  • Facilitate alignment across business stakeholders, Product, Engineering, QA, and other partners by clarifying needs and resolving ambiguity
  • Lead requirement walkthroughs and discussions to ensure shared understanding and readiness for delivery

Requirements

  • Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field
  • 3+ years of experience as a Business Analyst supporting technical or web-based products
  • Demonstrated expertise writing user stories and acceptance criteria for Agile delivery teams
  • Hands-on SQL experience, including writing queries to analyze and validate data
  • Experience working on web applications, including collaboration with UI/UX and engineering teams
  • Strong analytical and problem-solving skills with the ability to manage multiple priorities
  • Excellent written and verbal communication skills, with confidence engaging technical and non-technical stakeholders
  • Comfortable working in a hybrid delivery environment (Agile/Scrum combined with Waterfall or upfront planning)
  • Experience working with APIs and service-based architectures
  • Familiarity with Jira or similar work-management tools
  • Experience supporting large-scale or multi-team initiatives
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Company-paid life and disability insurance
  • 401(k) with discretionary company match
  • Paid time off and holidays
  • Travel discounts and employee perks
  • Employee Assistance Program (EAP)
  • Professional development and learning opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLuser storiesacceptance criteriaAgileweb applicationsAPIsservice-based architecturesprocess flowsinteraction diagramsfunctional specifications
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationprioritizationstakeholder engagementambiguity resolutionleadershipmulti-taskingfacilitation