Refugee Health Coordinator – Limited Term

World Relief

Refugee Health Coordinator supporting Chicago newcomers with health screenings, care access, insurance, and public benefits. World Relief is a Christian humanitarian organization serving refugees and immigrant communities.

Posted 8/21/2026part-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong case management capabilities, including scheduling health screenings, coordinating with medical providers, and navigating the American health care system. Possesses excellent organizational skills and the ability to communicate effectively with diverse populations, including limited English speakers.

Highest-signal resume keywords

Case ManagementHealth Care NavigationCross-Cultural CommunicationOrganizational SkillsCompassion and Mediation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health Screening CoordinationTransportation PlanningImmunization SchedulingClient Follow-UpDocumentation ManagementMS Office SkillsBilingual CommunicationCrisis ManagementTeaching and Coaching

Soft Skills

CompassionPatienceAdaptabilitySelf-MotivationAttention to Detail

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Refugee ServicesCommunity ResourcesPublic BenefitsHealth Care SystemLow-Cost Health Care Options

About the role

Key responsibilities & impact

Schedule health screening appointments for refugee clients within 30–90 days of arrival
Assist with transportation planning and provision, including connecting clients to public transportation
Schedule follow-up immunizations and address barriers to care
Communicate with the health screening clinic and attend bi-monthly collaboration and client coordination meetings
Obtain referrals for follow-up appointments from the health screening clinic
Orient new arrivals to the U.S. health care system, prescriptions, medical insurance, primary care, and emergency-room use
Refer clients to community resources and service providers, including free or low-cost health care options
Coordinate with medical providers to help clients follow their plans of care
Help clients identify primary care providers and access local pharmacies
Coordinate health workshops and collaborate with local health care providers
Collaborate with internal teams, external service providers, resettlement staff, volunteers, and Volunteer Services
Assist clients with health insurance, public benefits, LIHEAP, documents, IDs, and other paperwork
Conduct client follow-ups, track needs, and follow through until resolution
Take ownership of assigned cases and case management tasks
Assist with program closures and required documentation
Maintain timely and accurate client files, case notes, and reporting records
Participate in case staffing, department meetings, staff development, trainings, community activities, and organizational events
Perform other duties as assigned

Requirements

What you’ll need

Mature and personal Christian faith
Commitment to World Relief’s mission, vision, and values
Desire to serve and empower the Church to impact vulnerable communities
Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals’ For the Health of The Nation document
Valid driver’s license, access to a reliable vehicle, and ability to pass MVR standards
MS Office skills required
Ability and willingness to drive a 15-passenger van
Ability to work occasional early mornings, evenings, or weekends as necessary
Demonstrated compassion, patience, cross-cultural sensitivity, and strong mediation skills
Ability to navigate the American health care system, including Medicaid
Adaptability and crisis management skills
Ability to communicate with limited English-speaking clients and health care professionals
Demonstrated teaching and coaching skills for providing ongoing orientation to refugee participants
Strong organizational skills and attention to detail
Self-motivation, strong follow-through, and ability to work independently
Fluency in an additional language such as Dari, Pashto, Arabic, Swahili, French, or Spanish strongly preferred

Benefits

Comp & perks

Competitive benefits package
Employee discount program for full-time, regular employees
Wellness program recognized with the Gold-level Cigna Healthy Workforce Designation
Reasonable accommodations for individuals with disabilities
Equal employment opportunity/affirmative action employer
Drug-free workplace and pre-employment substance abuse testing